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The economics of end-user development

Authors:

Volker Wulf,

Matthias JarkeAuthors Info & Claims

Communications of the ACM, Volume 47, Issue 9

Pages 41 - 42

https://doi.org/10.1145/1015864.1015886

Published: 01 September 2004 Publication History

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Abstract

The productivity paradox raised concerns that IT investment rarely leads to productivity gains [1]. End-user development (EUD), however, may provide the answer to this concern if increased productivity can be demonstrated. Recent research has questioned the productivity paradox and substantially improved our understanding about how IT productivity may be influenced by the manner of change.

References

[1]

Brynjolfsson, E. and Hitt, L.M. Beyond the productivity paradox. Commun. ACM 41, 8 (Aug. 1998), 49--55.

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[2]

Brynjolfsson, E. and Yang, S. The intangible benefits and costs of computer investments: Evidence from financial markets. In Proceedings of the International Conference on Information Systems (Atlanta, GA, 1997), 147--166.

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[3]

Orlikowski, W.J., and Hofman, J.D. An improvisational model for change management: The case of groupware technologies. Sloan Management Review (Winter 1997), 11--21.

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Ajaykumar GSteele MHuang C(2021)A Survey on End-User Robot ProgrammingACM Computing Surveys10.1145/346681954:8(1-36)Online publication date: 4-Oct-2021
https://dl.acm.org/doi/10.1145/3466819
Wang YFeng YZhang MSun P(2021)The Necessity of Low-code Engineering for Industrial Software Development: A Case Study and Reflections2021 IEEE International Symposium on Software Reliability Engineering Workshops (ISSREW)10.1109/ISSREW53611.2021.00112(415-420)Online publication date: Oct-2021
https://doi.org/10.1109/ISSREW53611.2021.00112
Ajaykumar GStiber MHuang C(2021)Designing user-centric programming aids for kinesthetic teaching of collaborative robotsRobotics and Autonomous Systems10.1016/j.robot.2021.103845145:COnline publication date: 1-Nov-2021
https://dl.acm.org/doi/10.1016/j.robot.2021.103845
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The economics of end-user development

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Published In

Communications of the ACM Volume 47, Issue 9

End-user development: tools that empower users to create their own software solutions

September 2004

85 pages

ISSN:0001-0782

EISSN:1557-7317

DOI:10.1145/1015864

Issue’s Table of Contents

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 September 2004

Published in CACM Volume 47, Issue 9

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Cited By

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Ajaykumar GSteele MHuang C(2021)A Survey on End-User Robot ProgrammingACM Computing Surveys10.1145/346681954:8(1-36)Online publication date: 4-Oct-2021
https://dl.acm.org/doi/10.1145/3466819
Wang YFeng YZhang MSun P(2021)The Necessity of Low-code Engineering for Industrial Software Development: A Case Study and Reflections2021 IEEE International Symposium on Software Reliability Engineering Workshops (ISSREW)10.1109/ISSREW53611.2021.00112(415-420)Online publication date: Oct-2021
https://doi.org/10.1109/ISSREW53611.2021.00112
Ajaykumar GStiber MHuang C(2021)Designing user-centric programming aids for kinesthetic teaching of collaborative robotsRobotics and Autonomous Systems10.1016/j.robot.2021.103845145:COnline publication date: 1-Nov-2021
https://dl.acm.org/doi/10.1016/j.robot.2021.103845
Avdic A(2018)Second Order Interactive End User Development Appropriation in the Public SectorJournal of Organizational and End User Computing10.4018/JOEUC.201801010530:1(82-106)Online publication date: 1-Jan-2018
https://dl.acm.org/doi/10.4018/JOEUC.2018010105
(2018)Near real-time collaborative modeling for view-based Web information systems engineeringInformation Systems10.1016/j.is.2017.07.00874:P1(23-39)Online publication date: 1-May-2018
https://dl.acm.org/doi/10.1016/j.is.2017.07.008
Scaffidi C(2017)Workers who use spreadsheets and who program earn more than similar workers who do neither2017 IEEE Symposium on Visual Languages and Human-Centric Computing (VL/HCC)10.1109/VLHCC.2017.8103472(233-237)Online publication date: Oct-2017
https://doi.org/10.1109/VLHCC.2017.8103472
Blackwell A(2017)End-User Developers – What Are They Like?New Perspectives in End-User Development10.1007/978-3-319-60291-2_6(121-135)Online publication date: 11-Aug-2017
https://doi.org/10.1007/978-3-319-60291-2_6
Neulinger KHannemann AKlamma RJarke M(2016)A Longitudinal Study of Community-Oriented Open Source Software DevelopmentAdvanced Information Systems Engineering10.1007/978-3-319-39696-5_31(509-523)Online publication date: 21-May-2016
https://doi.org/10.1007/978-3-319-39696-5_31
Koren IKlamma R(2016)The Direwolf Inside You: End User Development for Heterogeneous Web of Things AppliancesWeb Engineering10.1007/978-3-319-38791-8_35(484-491)Online publication date: 25-May-2016
https://doi.org/10.1007/978-3-319-38791-8_35
Katerina TNicolaos PCharalampos Y(2014)Human Factors in End-user Development of Marketing-IS: A Behavioral User Profiling ApproachProcedia - Social and Behavioral Sciences10.1016/j.sbspro.2014.07.040148(245-253)Online publication date: Aug-2014
https://doi.org/10.1016/j.sbspro.2014.07.040
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Recommendations

End-user application development: practices, policies, and organizational impacts

Reconsidering End-User Development Definitions

Corporate MIS/DP and end user computing: the emergence of a new partnership

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