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Agent based process management: applying intelligent agents to workflow

Authors:

M. E. WiegandAuthors Info & Claims

The Knowledge Engineering Review, Volume 13, Issue 2

Pages 161 - 174

https://doi.org/10.1017/S0269888998002070

Published: 01 July 1998 Publication History

Abstract

This paper presents an Agent-based Process Management System (APMS) architecture that combines recent developments in autonomous agent technology and distributed computing platforms. It argues that a service-oriented view is required in order to meet the requirements of open distributed enterprises, now and in the future. This approach embraces and fully supports the decentralisation of responsibility and local autonomy, within and across enterprises. The paper begins by summarising existing approaches to workflow. It describes the APMS approach which extends workflow with the abilities to anticipate process requirements, to resource processes dynamically, and to adapt to exceptions. An important feature of APMS is the absence of a centralised business process representation. Finally, the paper describes an implementation of the APMS architecture, and discusses the engineering issues related to realising such a system within a large organisation.

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Digital Library

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Jennings, N, Faratin, P, Johnson, MJ, O'Brien, PD and Wiegand, ME, 1996. "Using intelligent agents to manage business processes" Proceedings of the 1st International Conference on the Practical Applications of Intelligent Agents and Multi-Agent Technology London, UK, 345-360.

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Cited By

Grunert KJoderi Shoferi JRohwer KPankovska EGold L(2022)Architecture of decentralized Process Management SystemsBusiness Process Management10.1007/978-3-031-16103-2_28(436-452)Online publication date: 11-Sep-2022
https://dl.acm.org/doi/10.1007/978-3-031-16103-2_28
Raghunath KDevi S(2018)Supply Chain Risk ManagementInternational Journal of Information Systems and Supply Chain Management10.4018/IJISSCM.201807010511:3(87-104)Online publication date: 1-Jul-2018
https://dl.acm.org/doi/10.4018/IJISSCM.2018070105
Delias PDoulamis AMatsatsinis N(2011)What agents can do in workflow management systemsArtificial Intelligence Review10.1007/s10462-010-9189-335:2(155-189)Online publication date: 1-Feb-2011
https://dl.acm.org/doi/10.1007/s10462-010-9189-3
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cover image The Knowledge Engineering Review

The Knowledge Engineering Review Volume 13, Issue 2

July 1998

118 pages

ISSN:0269-8889

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Cambridge University Press

United States

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Published: 01 July 1998

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Cited By

Grunert KJoderi Shoferi JRohwer KPankovska EGold L(2022)Architecture of decentralized Process Management SystemsBusiness Process Management10.1007/978-3-031-16103-2_28(436-452)Online publication date: 11-Sep-2022
https://dl.acm.org/doi/10.1007/978-3-031-16103-2_28
Raghunath KDevi S(2018)Supply Chain Risk ManagementInternational Journal of Information Systems and Supply Chain Management10.4018/IJISSCM.201807010511:3(87-104)Online publication date: 1-Jul-2018
https://dl.acm.org/doi/10.4018/IJISSCM.2018070105
Delias PDoulamis AMatsatsinis N(2011)What agents can do in workflow management systemsArtificial Intelligence Review10.1007/s10462-010-9189-335:2(155-189)Online publication date: 1-Feb-2011
https://dl.acm.org/doi/10.1007/s10462-010-9189-3
Thiele AKonnerth TKaiser SKeiser JHirsch B(2009)Applying JIAC V to real world problemsProceedings of the 7th German conference on Multiagent system technologies10.5555/1791994.1792027(268-277)Online publication date: 9-Sep-2009
https://dl.acm.org/doi/10.5555/1791994.1792027
Trappey CTrappey AHuang CKu C(2009)The design of a JADE-based autonomous workflow management system for collaborative SoC designExpert Systems with Applications: An International Journal10.1016/j.eswa.2008.01.06436:2(2659-2669)Online publication date: 1-Mar-2009
https://dl.acm.org/doi/10.1016/j.eswa.2008.01.064
Wang MWang H(2006)From process logic to business logicInformation and Management10.5555/1140882.114088643:2(179-193)Online publication date: 1-Mar-2006
https://dl.acm.org/doi/10.5555/1140882.1140886
Noll J(2005)A Peer-to-peer Architecture forWorkflow in Virtual EnterprisProceedings of the Fifth International Conference on Quality Software10.1109/QSIC.2005.6(365-372)Online publication date: 19-Sep-2005
https://dl.acm.org/doi/10.1109/QSIC.2005.6
Wang MWang H(2004)Agents and Web services supported business exception managementProceedings of the 8th Pacific Rim International Conference on Trends in Artificial Intelligence10.1007/978-3-540-28633-2_65(615-624)Online publication date: 9-Aug-2004
https://dl.acm.org/doi/10.1007/978-3-540-28633-2_65
Wan FSingh MRosenschein JWooldridge MSandholm TYokoo M(2003)Commitments and causality for multiagent designProceedings of the second international joint conference on Autonomous agents and multiagent systems10.1145/860575.860696(749-756)Online publication date: 14-Jul-2003
https://dl.acm.org/doi/10.1145/860575.860696
Conte RSichman J(2002)Dependence GraphsComputational & Mathematical Organization Theory10.1023/A:10160844326028:2(87-112)Online publication date: 1-Jul-2002
https://dl.acm.org/doi/10.1023/A%3A1016084432602
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