Knowledge management at Ernst & Young UK: getting value through knowledge flows
Pages 807 - 822
References
[1]
Davenport, T. H., DeLong, D. W., and Beers, M. C. "Successful Knowledge Management Projects," Sloan Management Review Winter 1998, pp. 43-57.
[2]
Edwards, C., Ward, J., and Bytheway, A. The Essence of Information Systems (2nd ed.), Upper Saddle River, NJ: Prentice Hall International, 1995.
[3]
Fahey, L., and Prusak, L. "The Eleven Deadliest Sins of Knowledge Management," California Management Review (40:3), 1998, pp. 265-276.
[4]
Graff, S., and Gabarro, J. J. "The Transformation of Ernst & Young UK," Harvard Business School Case Study No. 9-498-049, 1996.
[5]
Hansen, M. T., Nohria, N., and Thierney, T. "What's Your Strategy for Managing Knowledge," Harvard Business Review, March-April 1999, pp. 106-116.
[6]
Ives, B., and Learmonth, G. P. "The Information System as a Competitive Weapon," Communications of the ACM (27:12), 1984, pp. 1193-1201.
[7]
Laudon, K. C., and Laudon, J. P. Information Systems: A Problem Solving Approach (4th ed.), Orlando, FL: Dryden, 1998.
[8]
Leidner, D. E. "Information Technology and Organizational Culture," in Strategic Information Management, R. D. Galliers, D. E. Leidner, and B. S. H. Baker (eds.), London: Butterworth Heinemann, 1999, pp. 523-550.
[9]
McDermott, R. "Why Information Technology Inspired but Cannot Deliver Knowledge Management," Sloan Management Review (41:4), 1999, pp. 103-117.
[10]
Nachum, L. "Measurement of Productivity of Professional Services: An Illustration on Swedish Management Consulting Firms," International Journal of Operations and Production Management (19:9), 1999, pp. 922-949.
[11]
Nonaka, I. "A Dynamic Theory of Organizational Knowledge Creation," Organization Science (5:1), 1994, pp. 14-37.
[12]
Ruggles, R. "The State of the Notion: Knowledge Management in Practice," California Management Review (40:3), 1998, pp. 80-89.
[13]
Sarvary, M. "Knowledge Management and Competition in the Consulting Industry," California Management Review (41:2), 1999, pp. 95-107.
[14]
Zack, M. H. "Developing a Knowledge Strategy," California Management Review (41:3), 1999, pp. 125-145.
Index Terms
- Knowledge management at Ernst & Young UK: getting value through knowledge flows
Comments
Please enable JavaScript to view thecomments powered by Disqus.Information & Contributors
Information
Published In
Sponsors
Publisher
Association for Information Systems
United States
Publication History
Published: 10 December 2000
Check for updates
Qualifiers
- Article
Contributors
Other Metrics
Bibliometrics & Citations
Bibliometrics
Article Metrics
- 0Total Citations
- 4,241Total Downloads
- Downloads (Last 12 months)145
- Downloads (Last 6 weeks)9
Reflects downloads up to 06 Jan 2025
Other Metrics
Citations
View Options
Login options
Check if you have access through your login credentials or your institution to get full access on this article.
Sign in