[go: up one dir, main page]
More Web Proxy on the site http://driver.im/ skip to main content
10.5555/353053.353067acmconferencesArticle/Chapter ViewAbstractPublication PagesicisConference Proceedingsconference-collections
Article
Free access

The IS effectiveness matrix: the importance of stakeholder and system in measuring IS success

Published: 13 December 1998 Publication History
First page of PDF

References

[1]
Alavi, M.; Wheeler, B. C.; and Valacich, J. S. "Using IT to Reengineer Business Education: An Exploratory Investigation of Collaborative Telelearning," MIS Quarterly (19:3), September 1995, pp. 293-312.]]
[2]
Barki, H., and Hartwick, J. "User Participation, Conflict, and Conflict Resolution: The Mediating Roles of Influence," Information Systems Research (5:4), December 1994, pp. 422-438.]]
[3]
Bretchneider, S., and Wittmer, D. "Organizational Adoption of Microcomputer Technology: The Role of Sector," Information Systems Research (4:1), March 1993, pp. 88-108.]]
[4]
Cameron, K. S., and Whetten, D. A. "Some Conclusions about Organizational Effectiveness," in K. S. Cameron and D. A. Whetten (eds.), Organizational Effectiveness: A Comparison of Multiple Models, Academic Press, New York, 1983, pp. 261-277.]]
[5]
Caron, J. R.; Javenpaa, S. L.; and Stoddard, D. B. "Business Reengineering at CIGNA Corporation: Experience and Lessons from the First Five Years," MIS Quarterly (18:3), September 1994, pp. 233-250.]]
[6]
Compeau, D. R., and Higgins, C. A. "Application of Social Cognitive Theory to Training for Computer Skills," Information Systems Research (6:2), June 1995, pp. 118-143.]]
[7]
Cronan, T. P., and Douglas, D. E. "End-user Training and Computing Effectiveness in Public Agencies: An Empirical Study," Journal of Management Information Systems (6:4), Spring 1990, pp. 21-39.]]
[8]
Davis, F. D. "Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology," MIS Quarterly (13), September 1989, pp. 319-340.]]
[9]
DeLone, W. H., and McLean, E. R. "Information Systems Success: The Quest for the Dependent Variable," Information Systems Research (3), March 1992, pp. 60-95.]]
[10]
Dos Santos, B. L.; Peffers, K.; and Mauer, D. C. "The Impact of Information Technology Investment Announcements on the Market Value of the Firm," Information Systems Research (4:1), March 1993, pp. 1-23.]]
[11]
Duxbury, L. E.; Higgins, C. A.; and Mills, S. "After-Hours Telecommuting and Work-Family Conflict: A Comparative Analysis," Information Systems Research (3:2), June 1992, pp. 173-196.]]
[12]
Goodhue, D. L., and Thompson, R. L. "Task-Technology Fit and Individual Performance," MIS Quarterly (19:2), June 1995, pp. 213-236.]]
[13]
Grover, V.; Jeong, S. R.; and Segars, A. H. "Information Systems Effectiveness: The Construct Space and Patterns of Application," Information and Management (31), 1996, pp. 177-191.]]
[14]
Hess, C. M., and Kemerer, C. F. "Computerized Loan Origination Systems: An Industry Case Study of the Electronic Markets Hypothesis," MIS Quarterly (18:3), September 1994, pp. 251-276.]]
[15]
Hirschheim, R., and Lacity, M. C. "Four Stories of Information Systems Insourcing," Working Paper, University of Houston Information Systems Research Center, 1996.]]
[16]
Hitt, L. M., and Brynjolfsson, E. "Productivity, Business Profitability, and Consumer Surplus: Three Different Measures of Information Technology Value," MIS Quarterly (20:2), June 1996, pp. 121-142.]]
[17]
Keen, P. G. W. "MIS Research: Reference Disciplines and Cumulative Tradition," in E. R. McLean (ed.), Proceedings of the First International Conference on Information Systems, Philadelphia, PA, 1980, pp. 9-18.]]
[18]
Kraemer, K. L.; Danziger, J. N.; Dunkle, D. E.; and King, J. L. "The Usefulness of Computer-Based Information to Public Managers," MIS Quarterly (17:2), June 1993, pp. 129-148.]]
[19]
Lacity, M. C., and Hirschheim, R. Information Systems Outsourcing: Myths, Metaphors, and Realities, Wiley, New York, 1993.]]
[20]
Lederer, A. L., and Sethi, V. "Key Prescriptions for Strategic Information Systems Planning," Journal of Management Information Systems (13:1), Summer 1996, pp. 35-62.]]
[21]
Leidner, D. E., and Elam, J. J. "Executive Information Systems: Their Impact on Executive Decision Making," Journal of Management Information Systems (10:3), Winter 1993, pp. 139-155.]]
[22]
Markus, M. L. "Power, Politics, and MIS Implementation," Communications of the ACM (26:6), 1983, pp. 430-444.]]
[23]
Massetti, B. "An Empirical Examination of the Value of Creativity Support Systems on Idea Generation," MIS Quarterly (20:1), March 1996, pp. 83-98.]]
[24]
McKeen, J. D.; Guimaraes, T.; and Wetherbe, J. C. "The Relationship between User Participation and User Satisfaction: An Investigation of Four Contingency Factors," MIS Quarterly (18:4), December 1994, pp. 427-451.]]
[25]
McLeod, P. L., and Liker, J. K. "Electronic Meeting Systems: Evidence from a Low Structure Environment," Information Systems Research (3:3), September 1992, pp. 195-223.]]
[26]
Mookerjee, V. S.; Mannino, M. V.; and Gilson, R. "Improving the Performance Stability of Inductive Expert Systems Under Input Noise," Information Systems Research (6:4), December 1995, pp. 328-356.]]
[27]
Mukhopadhyay, T.; Kekre, S.; and Kalathur, S. "Business Value of Information Technology: A Study of Electronic Data Interchange," MIS Quarterly (19:2), June 1995, pp. 137-156.]]
[28]
Mukhopadhyay, T.; Vicinanza, S. S.; and Prietula, M. J. "Examining the Feasibility of a Case-Based Reasoning Model for Software Effort Estimation," MIS Quarterly (16:2), June 1992, pp. 155-171.]]
[29]
Nault, B. R., and Dexter, A. S. "Added Value and Pricing with Information Technology," MIS Quarterly (19:4), December 1994, pp. 449-464.]]
[30]
Pitt, L. F.; Watson, R. T.; and Kavan, C. B. "Service Quality: A Measure of Information Systems Effectiveness," MIS Quarterly (19:2), June 1995, pp. 173-188.]]
[31]
Pouloudi, A., and Whitley, E. A. "Stakeholder Identification in Inter-organizational Systems: Gaining Insights for Drug Use Management Systems," European Journal of Information Systems (6:1), 1997, pp. 1-14.]]
[32]
Sambamurthy, V., and Poole, M. S. "The Effect of Variations in Capabilities of GDSS Designs on Management of Cognitive Conflict in Groups," Information Systems Research (3:3), September 1992, pp. 224-251.]]
[33]
Seddon, P. B. "A Respecification and Extension of the DeLone and McLean Model of IS Success," Information Systems Research (8:3), September 1997, pp. 240-253.]]
[34]
Seddon, P. B., and Benjamin, N. "What Do We Know About Successful Data Warehousing?" in Proceedings of the Ninth Australasian Conference on Information Systems (ACIS98), Sydney, Australia, September 1998.]]
[35]
Subramanian, G. H., and Zarnich, G. E. "An Examination of Some Software Development Effort and Productivity Determinants in ICASE Tool Projects," Journal of Management Information Systems (12:4), Spring 1996, pp. 143-160.]]
[36]
Watson, H. J.; Rainer Jr., R. K.; and Koh, C. E. "Executive Information Systems: A Framework for Development and a Survey of Current Practices," MIS Quarterly (15:1), March 1991, pp. 13-30.]]
[37]
Weill, P. "The Relationship between Investment in Information Technology and Firm Performance: A Study of the Valve Manufacturing Sector," Information Systems Research (3:4), December 1992, pp. 307-333.]]
[38]
Ye, L. R., and Johnson, P. E. "The Impact of Explanation Facilities on User Acceptance of Expert Systems Advice," MI Systems Quarterly (19:2), June 1995, pp. 157-172.]]
[39]
Zack, M. A. "Interactivity and Communication Mode Choice in Ongoing Management Groups," Information Systems Research (4:3), September 1993, pp. 207-239.]]

Cited By

View all
  • (2014)Stakeholder logistics of an interactive systemJournal of Systems and Software10.1016/j.jss.2013.11.109595(52-69)Online publication date: 1-Sep-2014
  • (2010)Elements of comprehensive assessments of IT infrastructure projects in the Austrian ministry of financeProceedings of the First international conference on Electronic government and the information systems perspective10.5555/1887619.1887631(84-91)Online publication date: 31-Aug-2010
  • (2005)A research on the appraisal framework of e-government project successProceedings of the 7th international conference on Electronic commerce10.1145/1089551.1089647(532-538)Online publication date: 15-Aug-2005
  • Show More Cited By

Index Terms

  1. The IS effectiveness matrix: the importance of stakeholder and system in measuring IS success

      Recommendations

      Comments

      Please enable JavaScript to view thecomments powered by Disqus.

      Information & Contributors

      Information

      Published In

      cover image ACM Conferences
      ICIS '98: Proceedings of the international conference on Information systems
      December 1998
      461 pages

      Sponsors

      Publisher

      Association for Information Systems

      United States

      Publication History

      Published: 13 December 1998

      Check for updates

      Author Tags

      1. IS research frameworks
      2. IS success
      3. effectiveness
      4. user satisfaction

      Qualifiers

      • Article

      Contributors

      Other Metrics

      Bibliometrics & Citations

      Bibliometrics

      Article Metrics

      • Downloads (Last 12 months)68
      • Downloads (Last 6 weeks)12
      Reflects downloads up to 01 Jan 2025

      Other Metrics

      Citations

      Cited By

      View all
      • (2014)Stakeholder logistics of an interactive systemJournal of Systems and Software10.1016/j.jss.2013.11.109595(52-69)Online publication date: 1-Sep-2014
      • (2010)Elements of comprehensive assessments of IT infrastructure projects in the Austrian ministry of financeProceedings of the First international conference on Electronic government and the information systems perspective10.5555/1887619.1887631(84-91)Online publication date: 31-Aug-2010
      • (2005)A research on the appraisal framework of e-government project successProceedings of the 7th international conference on Electronic commerce10.1145/1089551.1089647(532-538)Online publication date: 15-Aug-2005
      • (2003)Evaluating stakeholders' views of delivered IS effectivenessTechnologies & methodologies for evaluating information technology in business10.5555/958081.958085(57-96)Online publication date: 1-Jan-2003

      View Options

      View options

      PDF

      View or Download as a PDF file.

      PDF

      eReader

      View online with eReader.

      eReader

      Login options

      Media

      Figures

      Other

      Tables

      Share

      Share

      Share this Publication link

      Share on social media