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- research-articleJune 2024
Evolving Roles and Workflows of Creative Practitioners in the Age of Generative AI
C&C '24: Proceedings of the 16th Conference on Creativity & CognitionPages 170–184https://doi.org/10.1145/3635636.3656190Creative practitioners (like designers, software developers, and architects) have started to employ Generative AI models (GenAI) to produce text, images, and assets comparable to those made by people. While HCI research explores specific GenAI models and ...
- research-articleApril 2024
Improving Work-Nonwork Balance with Data-Driven Implementation Intention and Mental Contrasting
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 8, Issue CSCW1Article No.: 74, Pages 1–29https://doi.org/10.1145/3637351Work-nonwork balance is an important aspect of workplace well-being with associations to improved physical and mental health, job performance, and quality of life. However, realizing work-nonwork balance goals is challenging due to competing demands and ...
- extended-abstractApril 2023
Lessons Learned for Data-Driven Implementation Intentions with Mental Contrasting
- Yasaman S. Sefidgar,
- Matthew Jörke,
- Jina Suh,
- Koustuv Saha,
- Shamsi Iqbal,
- Gonzalo Ramos,
- Mary P Czerwinski
CHI EA '23: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing SystemsArticle No.: 390, Pages 1–7https://doi.org/10.1145/3544549.3573851Goal setting and realization are important but challenging. These challenges can be mitigated through effective application of behavior change realization techniques such as implementation intention and mental contrasting (IIMC). IIMC relies on ...
- extended-abstractApril 2023
Human-Centered Explainable AI (HCXAI): Coming of Age
- Upol Ehsan,
- Philipp Wintersberger,
- Elizabeth A Watkins,
- Carina Manger,
- Gonzalo Ramos,
- Justin D. Weisz,
- Hal Daumé Iii,
- Andreas Riener,
- Mark O Riedl
CHI EA '23: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing SystemsArticle No.: 353, Pages 1–7https://doi.org/10.1145/3544549.3573832Explainability is an essential pillar of Responsible AI that calls for equitable and ethical Human-AI interaction. Explanations are essential to hold AI systems and their producers accountable, and can serve as a means to ensure humans’ right to ...
- research-articleMarch 2023
Pearl: A Technology Probe for Machine-Assisted Reflection on Personal Data
IUI '23: Proceedings of the 28th International Conference on Intelligent User InterfacesPages 902–918https://doi.org/10.1145/3581641.3584054Reflection on one’s personal data can be an effective tool for supporting wellbeing. However, current wellbeing reflection support tools tend to offer a one-size-fits-all approach, ignoring the diversity of people’s wellbeing goals and their agency in ...
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- research-articleNovember 2022
ForSense: Accelerating Online Research Through Sensemaking Integration and Machine Research Support
ACM Transactions on Interactive Intelligent Systems (TIIS), Volume 12, Issue 4Article No.: 30, Pages 1–23https://doi.org/10.1145/3532853Online research is a frequent and important activity people perform on the Internet, yet current support for this task is basic, fragmented and not well integrated into web browser experiences. Guided by sensemaking theory, we present ForSense, a browser ...
- research-articleApril 2022
Design of Digital Workplace Stress-Reduction Intervention Systems: Effects of Intervention Type and Timing
- Esther Howe,
- Jina Suh,
- Mehrab Bin Morshed,
- Daniel McDuff,
- Kael Rowan,
- Javier Hernandez,
- Marah Ihab Abdin,
- Gonzalo Ramos,
- Tracy Tran,
- Mary P Czerwinski
CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing SystemsArticle No.: 327, Pages 1–16https://doi.org/10.1145/3491102.3502027Workplace stress-reduction interventions have produced mixed results due to engagement and adherence barriers. Leveraging technology to integrate such interventions into the workday may address these barriers and help mitigate the mental, physical, and ...
- interviewSeptember 2021
Toward a more empathic relationship between humans and computing systems: an interview with HUE group's Mary Czerwinski, Jina Suh, and Gonzalo Ramos
XRDS: Crossroads, The ACM Magazine for Students (XRDS), Volume 28, Issue 1Pages 48–53https://doi.org/10.1145/3481842How might computing support us in becoming our better, more emotionally resilient selves? We explore this in an interview with the team from Microsoft Research's Human Understanding and Empathy group.
- research-articleApril 2021
DIY: Assessing the Correctness of Natural Language to SQL Systems
IUI '21: Proceedings of the 26th International Conference on Intelligent User InterfacesPages 597–607https://doi.org/10.1145/3397481.3450667Designing natural language interfaces for querying databases remains an important goal pursued by researchers in natural language processing, databases, and HCI. These systems receive natural language as input, translate it into a formal database query, ...
- research-articleApril 2021
ForSense: Accelerating Online Research Through Sensemaking Integration and Machine Research Support
IUI '21: Proceedings of the 26th International Conference on Intelligent User InterfacesPages 608–618https://doi.org/10.1145/3397481.3450649Online research is a frequent and important activity people perform on the Internet, yet current support for this task is basic, fragmented and not well integrated into web browser experiences. Guided by sensemaking theory, we present ForSense, a ...
- research-articleSeptember 2020
“Who doesn’t like dinosaurs?” Finding and Eliciting Richer Preferences for Recommendation
RecSys '20: Proceedings of the 14th ACM Conference on Recommender SystemsPages 398–407https://doi.org/10.1145/3383313.3412267Real-world recommender systems often allow users to adjust the presented content through a variety of preference elicitation techniques such as “liking” or interest profiles. These elicitation techniques trade-off time and effort to users with the ...
- research-articleJuly 2020
Understanding and Supporting Knowledge Decomposition for Machine Teaching
DIS '20: Proceedings of the 2020 ACM Designing Interactive Systems ConferencePages 1183–1194https://doi.org/10.1145/3357236.3395454Machine teaching (MT) is an emerging field that studies non-machine learning (ML) experts incrementally building semantic ML models in efficient ways. While MT focuses on the types of knowledge a human teacher provides a machine learner, not much is ...
- research-articleJuly 2020Honorable Mention
A Teaching Language for Building Object Detection Models
DIS '20: Proceedings of the 2020 ACM Designing Interactive Systems ConferencePages 1223–1234https://doi.org/10.1145/3357236.3395545Object detection is a key application of machine learning. Currently, these detector models rely on deep networks that offer model builders limited agency over model construction, refinement and maintenance. Human-centered approaches to address these ...
- research-articleJuly 2020
EcoPatches: Maker-Friendly Chemical-Based UV Sensing
- Alex Mariakakis,
- Sifang Chen,
- Bichlien H. Nguyen,
- Kirsten Bray,
- Molly Blank,
- Jonathan Lester,
- Lauren Ryan,
- Paul Johns,
- Gonzalo Ramos,
- Asta Roseway
DIS '20: Proceedings of the 2020 ACM Designing Interactive Systems ConferencePages 1983–1994https://doi.org/10.1145/3357236.3395424Year-round ultraviolet exposure silently causes skin damage that goes unnoticed until sunburn. Current personal wearables for monitoring UV exposure have not seen significant uptake, which may be attributed to their one-size-fits-all aesthetic or ...
- ArticleSeptember 2019
Using Expert Patterns in Assisted Interactive Machine Learning: A Study in Machine Teaching
AbstractMachine Teaching (MT) is an emerging practice where people, without Machine Learning (ML) expertise, provide rich information beyond labels in order to create ML models. MT promises to lower the barrier of entry to creating ML models by requiring ...
- research-articleAugust 2019
AnchorViz: Facilitating Semantic Data Exploration and Concept Discovery for Interactive Machine Learning
ACM Transactions on Interactive Intelligent Systems (TIIS), Volume 10, Issue 1Article No.: 7, Pages 1–38https://doi.org/10.1145/3241379When building a classifier in interactive machine learning (iML), human knowledge about the target class can be a powerful reference to make the classifier robust to unseen items. The main challenge lies in finding unlabeled items that can either help ...
- abstractMay 2019
Emerging Perspectives in Human-Centered Machine Learning
- Gonzalo Ramos,
- Jina Suh,
- Soroush Ghorashi,
- Christopher Meek,
- Richard Banks,
- Saleema Amershi,
- Rebecca Fiebrink,
- Alison Smith-Renner,
- Gagan Bansal
CHI EA '19: Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing SystemsPaper No.: W11, Pages 1–8https://doi.org/10.1145/3290607.3299014Current Machine Learning (ML) models can make predictions that are as good as or better than those made by people. The rapid adoption of this technology puts it at the forefront of systems that impact the lives of many, yet the consequences of this ...
- research-articleJune 2018
Grounding Interactive Machine Learning Tool Design in How Non-Experts Actually Build Models
DIS '18: Proceedings of the 2018 Designing Interactive Systems ConferencePages 573–584https://doi.org/10.1145/3196709.3196729Machine learning (ML) promises data-driven insights and solutions for people from all walks of life, but the skill of crafting these solutions is possessed by only a few. Emerging research addresses this issue by creating ML tools that are easy and ...
- research-articleMarch 2018
AnchorViz: Facilitating Classifier Error Discovery through Interactive Semantic Data Exploration
IUI '18: Proceedings of the 23rd International Conference on Intelligent User InterfacesPages 269–280https://doi.org/10.1145/3172944.3172950When building a classifier in interactive machine learning, human knowledge about the target class can be a powerful reference to make the classifier robust to unseen items. The main challenge lies in finding unlabeled items that can either help discover ...