The user perceived latency of displaying Internet pages is one of main factors in his/her assessment of the network. There are many factors that have an influence on the latency. The paper studies one of them - the Internet connection provided by an ISP. Up to now, there is no comprehensive theoretical model of the relationship. Therefore, an experiment was necessary. During the experiment the latency of a variety of Web pages was measured. The results indicate that a popular assumption that tightly binds network throughput with browser latency is not well justified. The analysis of low level network connection properties shows a significant level of correlation between the duration of pages download and the trace route length between the browser and the source server. The trace routes to a given host recorded for a single ISP have a considerable, stable number of common hosts. Therefore, the analysis of trace routes can be used in the process of selection of an ISP.