More Web Proxy on the site http://driver.im/

research-article

Co-constructing Stories Based on Users Lived Experiences to Investigate Visualization Design for Collective Stress Management

Authors:

Rong-Hao Liang,

Loe FeijsAuthors Info & Claims

DIS '23: Proceedings of the 2023 ACM Designing Interactive Systems Conference

Pages 652 - 663

https://doi.org/10.1145/3563657.3596118

Published: 10 July 2023 Publication History

Abstract

Collective stress is the stress within a group or an organization. It affects individuals’ well-being and group productivity. HCI research has started exploring collective stress visualization to facilitate group awareness and collective coping via testing prototypes in controlled settings. However, an in-depth understanding of users’ needs and envisaged scenarios based on their authentic experiences are still lacking. In this study, we utilized a participatory approach called co-constructing stories to investigate how a collective stress visualization would be used in office workers’ authentic workday routines. We constructed use case stories with a group of office workers separately based on their personal lived experiences, using a design probe called AffectiveGarden. Our results categorized six clusters of benefits for collective coping through visualization and their implications for future design practice.

Supplemental Material

MP4 File

Presentation video - short version

Download
43.09 MB

References

[1]

Phil Adams, Mashfiqui Rabbi, Tauhidur Rahman, Mark Matthews, Amy Voida, Geri Gay, Tanzeem Choudhury, and Stephen Voida. 2014. Towards personal stress informatics: comparing minimally invasive techniques for measuring daily stress in the wild. In Proceedings of the 8th International Conference on Pervasive Computing Technologies for Healthcare. 72–79.

Digital Library

[2]

Rhushabh Bhandari, Avinash Parnandi, Eva Shipp, Beena Ahmed, and Ricardo Gutierrez-Osuna. 2015. Music-based respiratory biofeedback in visually-demanding tasks. In NIME. 78–82.

[3]

K Boehner, M Chen, and Z Liu. 2003. The vibe reflector: an emergent impression of collective experience. In CHI 2003 Workshop on Providing Elegant Peripheral Awareness.

[4]

Kirsten Boehner, Rogério DePaula, Paul Dourish, and Phoebe Sengers. 2005. Affect: from information to interaction. In Proceedings of the 4th decennial conference on Critical computing: between sense and sensibility. 59–68.

Digital Library

[5]

Kirsten Boehner, Rogério DePaula, Paul Dourish, and Phoebe Sengers. 2007. How Emotion is Made and Measured. Int. J. Hum.-Comput. Stud. 65, 4 (April 2007), 275–291. https://doi.org/10.1016/j.ijhcs.2006.11.016

Digital Library

[6]

Richard E Boyatzis. 1998. Transforming qualitative information: Thematic analysis and code development. sage.

[7]

Virginia Braun and Victoria Clarke. 2006. Using thematic analysis in psychology. Qualitative research in psychology 3, 2 (2006), 77–101.

[8]

Barbara B Brown. 1977. Stress and the art of biofeedback.Harper & Row.

[9]

Richard P Brown and Patricia L Gerbarg. 2005. Sudarshan Kriya Yogic breathing in the treatment of stress, anxiety, and depression: part II-clinical applications and guidelines. Journal of Alternative & Complementary Medicine 11, 4 (2005), 711–717.

[10]

Derya Ozcelik Buskermolen and Jacques Terken. 2012. Co-constructing stories: a participatory design technique to elicit in-depth user feedback and suggestions about design concepts. In Proceedings of the 12th Participatory Design Conference: Exploratory Papers, Workshop Descriptions, Industry Cases-Volume 2. 33–36.

Digital Library

[11]

John W Creswell and Cheryl N Poth. 2016. Qualitative inquiry and research design: Choosing among five approaches. Sage publications.

[12]

Audrey Desjardins and Heidi R Biggs. 2021. Data epics: Embarking on literary journeys of home internet of things data. In Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems. 1–17.

Digital Library

[13]

DA Dimitriev, AD Dimitriev, Yu D Karpenko, and EV Saperova. 2008. Influence of examination stress and psychoemotional characteristics on the blood pressure and heart rate regulation in female students. Human Physiology 34, 5 (2008), 617–624.

[14]

Loe Feijs and Frank Delbressine. 2017. Calm technology for biofeedback: why and how?. In Proceedings of the Conference on Design and Semantics of Form and Movement-Sense and Sensitivity, DeSForM 2017. IntechOpen.

[15]

Susan Folkman and Richard S Lazarus. 1984. Stress, appraisal, and coping. New York: Springer Publishing Company.

[16]

Jérémy Frey, May Grabli, Ronit Slyper, and Jessica R Cauchard. 2018. Breeze: Sharing biofeedback through wearable technologies. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems. 1–12.

Digital Library

[17]

Richard Gevirtz. 2013. The promise of heart rate variability biofeedback: Evidence-based applications. Biofeedback 41, 3 (2013), 110–120.

[18]

Gregg Henriques, Steven Keffer, Craig Abrahamson, and S Jeanne Horst. 2011. Exploring the effectiveness of a computer-based heart rate variability biofeedback program in reducing anxiety in college students. Applied psychophysiology and biofeedback 36, 2 (2011), 101–112.

[19]

PD Hung, Stéphane Bonnet, Régis Guillemaud, Eric Castelli, and Pham Thi Ngoc Yen. 2008. Estimation of respiratory waveform using an accelerometer. In 2008 5th IEEE International symposium on biomedical imaging: from nano to macro. IEEE, 1493–1496.

[20]

Myung Guen Kang, Sang Baek Koh, Bong Suk Cha, Jong Ku Park, Jong Min Woo, and Sei Jin Chang. 2004. Association between job stress on heart rate variability and metabolic syndrome in shipyard male workers. Yonsei medical journal 45, 5 (2004), 838–846.

[21]

Elisabeth T Kersten-van Dijk, Joyce HDM Westerink, Femke Beute, and Wijnand A IJsselsteijn. 2017. Personal informatics, self-insight, and behavior change: A critical review of current literature. Human–Computer Interaction 32, 5-6 (2017), 268–296.

Digital Library

[22]

Tanja Kirkegaard and Svend Brinkmann. 2015. Rewriting stress: Toward a cultural psychology of collective stress at work. Culture & Psychology 21, 1 (2015), 81–94.

[23]

Tanja Kirkegaard and Svend Brinkmann. 2016. “Which coping strategies does the working environment offer you?” A field study of the distributed nature of stress and coping. Nordic Psychology 68, 1 (2016), 12–29.

[24]

Mika Kivimäki, Marianna Virtanen, Marko Elovainio, Anne Kouvonen, Ari Väänänen, and Jussi Vahtera. 2006. Work stress in the etiology of coronary heart disease—a meta-analysis. Scandinavian journal of work, environment & health (2006), 431–442.

[25]

Rafal Kocielnik, Natalia Sidorova, Fabrizio Maria Maggi, Martin Ouwerkerk, and Joyce HDM Westerink. 2013. Smart technologies for long-term stress monitoring at work. In Computer-Based Medical Systems (CBMS), 2013 IEEE 26th International Symposium on. IEEE, 53–58.

[26]

Hannakaisa Lansisalmi, Jose M Peiro, and Mika Kivimaki IV. 2000. Collective stress and coping in the context of organizational culture. European journal of work and organizational psychology 9, 4 (2000), 527–559.

[27]

Erin Largo-Wight, W William Chen, Virginia Dodd, and Robert Weiler. 2011. Healthy workplaces: The effects of nature contact at work on employee stress and health. Public Health Reports 126, 1_suppl (2011), 124–130.

[28]

Kwangyoung Lee, Hyewon Cho, Kobiljon Toshnazarov, Nematjon Narziev, So Young Rhim, Kyungsik Han, YoungTae Noh, and Hwajung Hong. 2020. Toward Future-Centric Personal Informatics: Expecting Stressful Events and Preparing Personalized Interventions in Stress Management. In Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems. 1–13.

Digital Library

[29]

Ian Li. 2009. Designing personal informatics applications and tools that facilitate monitoring of behaviors. Proceedings of UIST’09 (2009).

[30]

Ian Li, Anind Dey, and Jodi Forlizzi. 2010. A stage-based model of personal informatics systems. In Proceedings of the SIGCHI conference on human factors in computing systems. 557–566.

Digital Library

[31]

Ian Li, Anind K Dey, and Jodi Forlizzi. 2011. Understanding my data, myself: supporting self-reflection with ubicomp technologies. In Proceedings of the 13th international conference on Ubiquitous computing. 405–414.

Digital Library

[32]

James J Lin, Lena Mamykina, Silvia Lindtner, Gregory Delajoux, and Henry B Strub. 2006. Fish’n’Steps: Encouraging physical activity with an interactive computer game. In International conference on ubiquitous computing. Springer, 261–278.

Digital Library

[33]

Fannie Liu, Laura Dabbish, and Geoff Kaufman. 2017. Supporting social interactions with an expressive heart rate sharing application. Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies 1, 3 (2017), 1–26.

Digital Library

[34]

Susan Michie. 2002. Causes and management of stress at work. Occupational and environmental medicine 59, 1 (2002), 67–72.

[35]

Clara Moge, Katherine Wang, and Youngjun Cho. 2022. Shared user interfaces of physiological data: Systematic review of social biofeedback systems and contexts in hci. In Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems. 1–16.

Digital Library

[36]

Michael Quinn Patton. 1990. Qualitative evaluation and research methods. SAGE Publications, inc.

[37]

James O Prochaska and Wayne F Velicer. 1997. The transtheoretical model of health behavior change. American journal of health promotion 12, 1 (1997), 38–48.

[38]

Mashfiqui Rabbi and Syed Ishtiaque Ahmed. 2014. Sensing stress network for social coping. In Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing. 225–228.

Digital Library

[39]

Xipei Ren, Bin Yu, Yuan Lu, Biyong Zhang, Jun Hu, and Aarnout Brombacher. 2019. LightSit: An unobtrusive health-promoting system for relaxation and fitness microbreaks at work. Sensors 19, 9 (2019), 2162.

[40]

Isabel Rodríguez, Malgorzata Wanda Kozusznik, José María Peiró, and Núria Tordera. 2019. Individual, co-active and collective coping and organizational stress: A longitudinal study. European Management Journal 37, 1 (2019), 86–98.

[41]

Pedro Sanches, Kristina Höök, Elsa Vaara, Claus Weymann, Markus Bylund, Pedro Ferreira, Nathalie Peira, and Marie Sjölinder. 2010. Mind the body!: designing a mobile stress management application encouraging personal reflection. In Proceedings of the 8th ACM conference on designing interactive systems. ACM, 47–56.

Digital Library

[42]

Akane Sano, Paul Johns, and Mary Czerwinski. 2017. Designing Opportune Stress Intervention Delivery Timing using Multi-modal Data. (2017), 0–7.

[43]

Edgar H Schein. 1996. Culture: The missing concept in organization studies. Administrative science quarterly (1996), 229–240.

[44]

Nandita Sharma and Tom Gedeon. 2012. Objective measures, sensors and computational techniques for stress recognition and classification: A survey. Computer methods and programs in biomedicine 108, 3 (2012), 1287–1301.

Digital Library

[45]

Petra Sundström, Tove Jaensson, Kristina Höök, and Alina Pommeranz. 2009. Probing the potential of non-verbal group communication. In Proceedings of the ACM 2009 international conference on Supporting group work. ACM, 351–360.

Digital Library

[46]

Alice Thudt, Uta Hinrichs, Samuel Huron, and Sheelagh Carpendale. 2018. Self-reflection and personal physicalization construction. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems. 1–13.

Digital Library

[47]

Esko O Dijk Alina Weffers. 2010. Breathe with the Ocean: a System for Relaxation using Audio, Haptic and Visual Stimuli. EuroHaptics 2010 (2010), 47.

[48]

Edward O Wilson. 1984. Biophilia. Massachusetts.

[49]

Mengru Xue, Rong-Hao Liang, Jun Hu, and Loe Feijs. 2017. ClockViz: designing public visualization for coping with collective stress in teamwork. In Proceedings of the Conference on Design and Semantics of Form and Movement-Sense and Sensitivity, DeSForM 2017. InTech.

[50]

Mengru Xue, Rong-Hao Liang, Bin Yu, Mathias Funk, Jun Hu, and Loe Feijs. 2019. AffectiveWall: Designing Collective Stress-Related Physiological Data Visualization for Reflection. IEEE Access 7 (2019), 131289–131303.

[51]

Bin Yu, Mathias Funk, Jun Hu, Qi Wang, and Loe Feijs. 2018. Biofeedback for everyday stress management: a systematic review. Frontiers in ICT 5 (2018), 23.

Cited By

Xue MYao CHu JFeng YLi JHansen P(2024)Aesthetics of Connectivity for Empowerment – Considerations and ChallengesCompanion Publication of the 2024 ACM Designing Interactive Systems Conference10.1145/3656156.3658379(438-440)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3656156.3658379
Zhang NYu BHu JLi MAn P(2024)I'm not upset–I get itInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2024.103218185:COnline publication date: 25-Jun-2024
https://dl.acm.org/doi/10.1016/j.ijhcs.2024.103218
Stappers DHu J(2024)VIT.IN: Visualizing Collective Stress with a Dynamic PaintingDistributed, Ambient and Pervasive Interactions10.1007/978-3-031-60012-8_7(96-115)Online publication date: 29-Jun-2024
https://dl.acm.org/doi/10.1007/978-3-031-60012-8_7
Show More Cited By

Index Terms

Co-constructing Stories Based on Users Lived Experiences to Investigate Visualization Design for Collective Stress Management
1. Human-centered computing
  1. Visualization
    1. Visualization application domains
      1. Information visualization

Recommendations

Collective Stress Visualization Enabled by Smart Cushions for Office Chairs
Distributed, Ambient and Pervasive Interactions. Smart Environments, Ecosystems, and Cities
Abstract
This paper explores the possibility of combining sensory data of multiple individuals into a collective visualization. Using a smart cushion for office chairs that collects several stress-related parameters, namely: heart rate, respiratory rate, ...
Bridging Work Practice and System Design: Integrating Systemic Analysis, Appreciative Intervention and Practitioner Participation

This article discusses the integration of work practice and system design. By scrutinising the unfolding discourse of workshop participants the co-construction of work practice issues as relevant design considerations is described. Through a mutual ...
Co-constructing stories: a participatory design technique to elicit in-depth user feedback and suggestions about design concepts
PDC '12: Proceedings of the 12th Participatory Design Conference: Exploratory Papers, Workshop Descriptions, Industry Cases - Volume 2

In this paper we introduce a participatory design technique for early, formative concept evaluations to elicit in-depth user feedback and suggestions, revealing attitudes and motivations of users. The technique is motivated by the link between memories, ...

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image ACM Conferences

DIS '23: Proceedings of the 2023 ACM Designing Interactive Systems Conference

July 2023

2717 pages

ISBN:9781450398930

DOI:10.1145/3563657

Editors:
Daragh Byrne
Carnegie Mellon University
,
Nikolas Martelaro
Carnegie Mellon University
,
Andy Boucher
Northumbria University
,
David Chatting
Goldsmiths, University of London
,
Sarah Fdili Alaoui
LISN-Université Paris Saclay
,
Sarah Fox
Carnegie Mellon University
,
Iohanna Nicenboim
Delft University of Technology
,
Cayley MacArthur
University of Waterloo

Copyright © 2023 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

Sponsors

SIGCHI: ACM Special Interest Group on Computer-Human Interaction

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 10 July 2023

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Research-article
Research
Refereed limited

Conference

DIS '23

Sponsor:

SIGCHI

DIS '23: Designing Interactive Systems Conference

July 10 - 14, 2023

PA, Pittsburgh, USA

Acceptance Rates

Overall Acceptance Rate 1,158 of 4,684 submissions, 25%

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

4
Total Citations
View Citations
387
Total Downloads

Downloads (Last 12 months)203
Downloads (Last 6 weeks)38

Reflects downloads up to 10 Dec 2024

Other Metrics

View Author Metrics

Citations

Cited By

Xue MYao CHu JFeng YLi JHansen P(2024)Aesthetics of Connectivity for Empowerment – Considerations and ChallengesCompanion Publication of the 2024 ACM Designing Interactive Systems Conference10.1145/3656156.3658379(438-440)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3656156.3658379
Zhang NYu BHu JLi MAn P(2024)I'm not upset–I get itInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2024.103218185:COnline publication date: 25-Jun-2024
https://dl.acm.org/doi/10.1016/j.ijhcs.2024.103218
Stappers DHu J(2024)VIT.IN: Visualizing Collective Stress with a Dynamic PaintingDistributed, Ambient and Pervasive Interactions10.1007/978-3-031-60012-8_7(96-115)Online publication date: 29-Jun-2024
https://dl.acm.org/doi/10.1007/978-3-031-60012-8_7
Bao YXue MGohumpu JCao YHu J(2023)PopStress: designing organizational stress intervention for office workersFrontiers in Computer Science10.3389/fcomp.2023.12653995Online publication date: 5-Dec-2023
https://doi.org/10.3389/fcomp.2023.1265399

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

View options

PDF

View or Download as a PDF file.

eReader

View online with eReader.

HTML Format

View this article in HTML Format.

Media

Figures

Other

Tables

View Table of Contents