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Exploring adverse effects of adaptive voice menu

Authors:

Siddhartha Asthana,

Pushpendra Singh,

Amarjeet SinghAuthors Info & Claims

CHI EA '13: CHI '13 Extended Abstracts on Human Factors in Computing Systems

Pages 775 - 780

https://doi.org/10.1145/2468356.2468494

Published: 27 April 2013 Publication History

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Abstract

Menus are one of the effective user interfaces which is used for navigation in many systems like desktop applications, voice system, etc. Placement of each menu item in the menu tree is known as menu configuration. Deciding optimal configuration in a menu based system is a challenging task. This task to decide the optimal configuration dynamically can be done through adaptive interfaces. Adaptive interfaces play significant role when optimality varies with time. However, the negative impacts of adaptive interfaces on the users familiar with the system discourage its use. There is a need to have separate design for handling users familiar and unfamiliar with the system. In this work, we study the adverse effect of adaptive voice menu on the experienced users. We also propose strategies to reduce the adverse effect of adaptivity. We design and deploy a menu based voice system to conduct a control experiment to evaluate proposed strategies. The proposed strategies try to differentiate between familiar and unfamiliar users and takes remedial steps to suppress the adverse effect of adaptive interfaces for familiar users.

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Cited By

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Vanderdonckt JBouzit SCalvary GChêne D(2019)Exploring a Design Space of Graphical Adaptive MenusACM Transactions on Interactive Intelligent Systems10.1145/323719010:1(1-40)Online publication date: 29-Jul-2019
https://dl.acm.org/doi/10.1145/3237190
Vanderdonckt JBouzit SCalvary GChêne DBerkovsky SHijikata YRekimoto JBurnett MBillinghurst MQuigley A(2018)Cloud MenusProceedings of the 23rd International Conference on Intelligent User Interfaces10.1145/3172944.3172975(317-328)Online publication date: 5-Mar-2018
https://dl.acm.org/doi/10.1145/3172944.3172975
Asthana SSingh P(2015)Data Driven UsabilityProceedings of the 15th New Zealand Conference on Human-Computer Interaction10.1145/2808047.2808052(57-64)Online publication date: 3-Sep-2015
https://dl.acm.org/doi/10.1145/2808047.2808052
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Index Terms

Exploring adverse effects of adaptive voice menu
1. Human-centered computing
  1. Human computer interaction (HCI)

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Information

Published In

CHI EA '13: CHI '13 Extended Abstracts on Human Factors in Computing Systems

April 2013

3360 pages

ISBN:9781450319522

DOI:10.1145/2468356

General Chair:
Wendy E. Mackay
INRIA
,
Program Chairs:
Stephen Brewster
Glasgow University
,
Susanne Bødker
University of Aarhus

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

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Published: 27 April 2013

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CHI '13: CHI Conference on Human Factors in Computing Systems

April 27 - May 2, 2013

Paris, France

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CHI EA '13 Paper Acceptance Rate 630 of 1,963 submissions, 32%;

Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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Cited By

View all

Vanderdonckt JBouzit SCalvary GChêne D(2019)Exploring a Design Space of Graphical Adaptive MenusACM Transactions on Interactive Intelligent Systems10.1145/323719010:1(1-40)Online publication date: 29-Jul-2019
https://dl.acm.org/doi/10.1145/3237190
Vanderdonckt JBouzit SCalvary GChêne DBerkovsky SHijikata YRekimoto JBurnett MBillinghurst MQuigley A(2018)Cloud MenusProceedings of the 23rd International Conference on Intelligent User Interfaces10.1145/3172944.3172975(317-328)Online publication date: 5-Mar-2018
https://dl.acm.org/doi/10.1145/3172944.3172975
Asthana SSingh P(2015)Data Driven UsabilityProceedings of the 15th New Zealand Conference on Human-Computer Interaction10.1145/2808047.2808052(57-64)Online publication date: 3-Sep-2015
https://dl.acm.org/doi/10.1145/2808047.2808052
Asthana SSingh PSingh A(2013)Assessing designs of interactive voice response systems for better usabilityProceedings of the Second international conference on Design, User Experience, and Usability: design philosophy, methods, and tools - Volume Part I10.1007/978-3-642-39229-0_21(183-192)Online publication date: 21-Jul-2013
https://dl.acm.org/doi/10.1007/978-3-642-39229-0_21

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