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Article

Exploring the effects of dependability on enterprise applications success in e-business

Authors:

Chun-Chieh Yang,

Wei-Shi TangAuthors Info & Claims

SIGMIS CPR '06: Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future

Pages 244 - 252

https://doi.org/10.1145/1125170.1125229

Published: 13 April 2006 Publication History

Abstract

Electronic business (e-business) plays a major role in the modern economic network due to shorter cycle time and faster information transactions. Building enterprise applications that can coordinate activities, decisions, and knowledge cross many functions is a good solution for e-business. Hence, how to implement enterprise applications successfully has become an increasingly important management issue. Although information systems (IS) success has received fairly extensive attention from prior research, issues regarding whether service delivered by systems can be justifiably relied by users are seriously ignored, especially for complex systems like enterprise applications. Thus, this paper attempts to extend this kind of concept, dependability, into the DeLone & McLean's IS success model for exploring how it influences enterprise applications success. Results from a survey of 170 respondents taken from six international e-businesses in Taiwan strongly support that dependability is indeed an important factor for enterprise applications success. Additionally, over and beyond the effects of dependability on enterprise applications success, it can help practitioners and managers get deep insights about how to implement e-business successfully.

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Cited By

Nistah NSura SLee O(2019)The Effects of System Quality on Social CommerceApplied Mechanics and Materials10.4028/www.scientific.net/AMM.892.258892(258-265)Online publication date: Jun-2019
https://doi.org/10.4028/www.scientific.net/AMM.892.258
Kohnke OWolf TMueller K(2011)Managing user acceptanceInternational Journal of Information Systems and Change Management10.1504/IJISCM.2011.0458335:4(269-290)Online publication date: 1-Mar-2011
https://dl.acm.org/doi/10.1504/IJISCM.2011.045833
Adeyinka TMutula S(2010)A proposed model for evaluating the success of WebCT course content management systemComputers in Human Behavior10.1016/j.chb.2010.07.00726:6(1795-1805)Online publication date: 1-Nov-2010
https://dl.acm.org/doi/10.1016/j.chb.2010.07.007

Index Terms

Exploring the effects of dependability on enterprise applications success in e-business
1. Information systems
  1. Information systems applications

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cover image ACM Conferences

SIGMIS CPR '06: Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future

April 2006

368 pages

ISBN:1595933492

DOI:10.1145/1125170

General Chair:
Conrad Shayo
California State University, San Bernardino, USA
,
Program Chairs:
Kate Kaiser
Marquette University, USA
,
Terry Ryan
Claremont Graduate University, USA

Copyright © 2006 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 13 April 2006

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April 13 - 15, 2006

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Cited By

Nistah NSura SLee O(2019)The Effects of System Quality on Social CommerceApplied Mechanics and Materials10.4028/www.scientific.net/AMM.892.258892(258-265)Online publication date: Jun-2019
https://doi.org/10.4028/www.scientific.net/AMM.892.258
Kohnke OWolf TMueller K(2011)Managing user acceptanceInternational Journal of Information Systems and Change Management10.1504/IJISCM.2011.0458335:4(269-290)Online publication date: 1-Mar-2011
https://dl.acm.org/doi/10.1504/IJISCM.2011.045833
Adeyinka TMutula S(2010)A proposed model for evaluating the success of WebCT course content management systemComputers in Human Behavior10.1016/j.chb.2010.07.00726:6(1795-1805)Online publication date: 1-Nov-2010
https://dl.acm.org/doi/10.1016/j.chb.2010.07.007

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