Abstract
Cloud computing is an emerging technology that have a broad scope to offers a wide range of services to revolutionize the existing IT infrastructure. This internet based technology offers a services like – on demand service, shared resources, multitenant architecture, scalability, portability, elasticity and giving an illusion of having an infinite resource by a consumer through virtualization. Because of the elastic nature of a cloud it is very critical of a service provider specially for a small/medium cloud provider to form a viable SLA with a consumer to avoid any service violation. SLA is a key agreement that need to be intelligently form and monitor, and if there is a chance of service violation then a provider should be informed to take necessary remedial action to avoid violation. In this paper we propose our viable SLA management framework that comprise of two time phases – pre-interaction time phase and post-interaction time phase. Our viable SLA framework help a service provider in making a decision of a consumer request, offer the amount of resources to consumer, predict QoS parameters, monitor run time QoS parameters and take an appropriate action to mitigate risks when there is a variation between a predicted and an agreed QoS parameters.
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Hussain, W., Hussain, F.K., Hussain, O.K. (2016). SLA Management Framework to Avoid Violation in Cloud. In: Hirose, A., Ozawa, S., Doya, K., Ikeda, K., Lee, M., Liu, D. (eds) Neural Information Processing. ICONIP 2016. Lecture Notes in Computer Science(), vol 9949. Springer, Cham. https://doi.org/10.1007/978-3-319-46675-0_34
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DOI: https://doi.org/10.1007/978-3-319-46675-0_34
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