Abstract
Whilst there has been substantial research into the support of meetings, there has been relatively little study of how meeting participants currently make records and how these records are used to direct collective and individual actions outside the meeting. This paper empirically investigates current meeting recording practices in order to both understand fundamental collaboration processes and to determine how these might be better supported by technology. Our main findings were that participants create two types of meeting record. Public records are a collectively negotiated contract of decisions and commitments. Personal records, in contrast, are a highly personalised reminding tool, recording both actions and the context surrounding these actions. These observations are then used to informally evaluate current meeting support technology and to suggest new directions for research.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Green, W.A., Lazarus, H.: Are today’s executives meeting with success. Journal of Management Development 1(10), 14–25 (1991)
Moran, T.P., Palen, L., Harrison, S., Chiu, P., Kimber, D., Minneman, S., Melle, W., Zellweger, P.: I’ll get that off the audio: A Case study of salvaging multimedia meeting records. In: Proceedings of the CHI 1997, Atlanta, Georgia (1997)
Wilcox, L., Schilit, B.N., Sawhney, N.: Dynomite: A Dynamically Organized Ink And Audio Notebook. In: Proceedings of CHI 1997, Atlanta, Georgia (1997)
Whittaker, S., Hyland, P., Wiley, M.: Filochat: Handwritten Notes Provide Access To Recorded Conversations. In: Proceedings of CHI 1994, Boston, Massachusetts, USA (1994)
Chiu, P., Boreczky, J., Girgensohn, A., Kimber, D.: LiteMinutes: An Internet-Based System For Multimedia Meeting Minutes. In: Proceedings of 10th WWW Conference, Hong Kong, pp. 140–149 (2001)
Cutler, R., Rui, Y., Gupta, A., Cadiz, J.J., Tashev, I., He, L., Colburn, A., Zhang, Z., Liu, Z., Silverberg, S.: Distributed Meetings: A Meeting Capture And Broadcasting System. In: Proc. of the 10th ACM International Conference on Multimedia, pp. 503–512 (2002)
Tucker, S., Whittaker, S.: Accessing multimodal meeting data: Systems, problems and possibilities. In: Bengio, S., Bourlard, H. (eds.) MLMI 2004. LNCS, vol. 3361, pp. 1–11. Springer, Heidelberg (2005)
Whittaker, S., Hitschberg, J., Amento, B., Stark, L., Bacchiani, M., Isenhour, P., Stead, L., Zamchick, G., Rosenberg, A.: SCANMail: A Voicemail Interface That Makes Speech Browsable, Readable and Searchable. In: Proceedings of CHI 2002, Minneapolis, Minnesota, USA (2002)
Colbath, S., Kubala, F.: Rough ‘n’ Ready: A Meeting Recorder and Browser. In: Proceedings of the Perceptual User Interface Conference, San Francisco, CA, November 1998, pp. 220–223 (1998)
Lee, D., Erol, B., Graham, J., Hull, J.J., Murata, N.: Portable Meeting Recorder. In: Proceedings of the ACM Multimedia, pp. 493–502 (2002)
Reidsma, D., Akker, R., Rienks, R., Poppe, R., Poppe, R., Nijholt, A., Heylen, D., Zwiers, J.: Virtual Meeting Rooms: From Observation to Simulation. In: Proceedings of Social Intelligence Design (2005)
Wellner, P., Flynn, M., Guillemot, M.: Browsing Recordings of Multi-party Interactions in Ambient Intelligent Environments. In: CHI 2004 Workshop #9: Lost in Ambient Intelligence (2004)
Lalanne, D., Sire, S., Ingold, R., Behera, A., Mekhaldi, D., Rotz, D.: A Research Agenda For Assessing The Utility Of Document Annotations In Multimedia Databases Of Meeting Recordings. In: Proceedings of the 3rd International Workshop on Multimedia Data And Document Engineering, Berlin, Germany (2003)
Davis, R.C., Landay, J.A., Chen, V., Huang, J., Lee, R.B., Li, F.C., Lin, J., Morrey, C.B., Schleimer, B., Price, M.N., Schilit, B.N.: NotePals: Lightweight Sharing by the Group, for the Group. In: Proceedings of CHI 1999, pp. 338–345 (1999)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2006 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Whittaker, S., Laban, R., Tucker, S. (2006). Analysing Meeting Records: An Ethnographic Study and Technological Implications. In: Renals, S., Bengio, S. (eds) Machine Learning for Multimodal Interaction. MLMI 2005. Lecture Notes in Computer Science, vol 3869. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11677482_9
Download citation
DOI: https://doi.org/10.1007/11677482_9
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-32549-9
Online ISBN: 978-3-540-32550-5
eBook Packages: Computer ScienceComputer Science (R0)