Workshopbeitrag
Exploring the Integration of Generative AI in User-Centered Design
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Datum
2024
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Gesellschaft für Informatik e.V.
Zusammenfassung
This paper investigates the integration of generative AI tools within the User-Centered Design (UCD) framework, focusing on a case study involving design students from the University of Applied Sciences in Mainz. The study evaluates the benefits and limitations of AI tools in supporting the design process. The students developed an interactive solution using various AI tools throughout the UCD stages, including problem definition, ideation, prototyping, and user feedback. Findings indicate that while AI tools can aid in data analysis and idea generation, they often explore problems at a superficial level, making it challenging to achieve a deep understanding of the problem-solution interplay. Furthermore, the linear interaction mode of the AI tools used in this course and their limited collaborative capabilities were a major drawback.. The study highlights the importance of balancing AI use with human intuition and creativity to achieve more nuanced and effective design outcomes. Future research should focus on enhancing AI's collaborative features and context awareness to better integrate into the design process.