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"Perceived service process in e-service delivery system: B2C online ..."

Piyush Gupta, Amit Sachan, Vivek Mishra (2024)

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DOI: 10.1504/IJSTM.2024.138237

access: closed

type: Journal Article

metadata version: 2024-05-30

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Piyush Gupta, Amit Sachan, Vivek Mishra:
Perceived service process in e-service delivery system: B2C online retailers performance ranking by TOPSIS. Int. J. Serv. Technol. Manag. 29(1): 1-17 (2024)

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