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Heloisa Candello
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2020 – today
- 2024
- [c51]Smit Desai, Christina Ziying Wei, Jaisie Sin, Mateusz Dubiel, Nima Zargham, Shashank Ahire, Martin Porcheron, Anastasia Kuzminykh, Minha Lee, Heloisa Candello, Joel E. Fischer, Cosmin Munteanu, Benjamin R. Cowan:
CUI@CHI 2024: Building Trust in CUIs - From Design to Deployment. CHI Extended Abstracts 2024: 460:1-460:7 - [c50]Francisco J. Gutierrez, Laura S. Gaytán-Lugo, Gustavo López, Heloisa Candello, Adriana S. Vivacqua, Marisol Wong-Villacres, Carla F. Griggio, Luís A. Castro, Saiph Savage, Claudia López, Cleidson R. B. de Souza:
Fostering Latin American-Centric CSCW Research and Practice. CSCW Companion 2024: 740-743 - [c49]Justin Edwards, Adelson de Araujo, Smit Desai, Jan de Wit, Heloisa Candello, Daniel J. Rough, Leigh Clark, Anni-Sofia Roberts, Benjamin R. Cowan:
EduCUI: The First International Workshop for Conversational User Interfaces in Education. CUI 2024: 63 - [c48]Heloisa Candello, Gabriel Meneguelli Soella, Leandro Nascimento:
Designing multi-model conversational AI financial systems: understanding sensitive values of women entrepreneurs in Brazil. IMX Workshops 2024: 11-18 - [i6]Frank Förster, Marta Romeo, Patrick Holthaus, Maria Jose Galvez Trigo, Joel E. Fischer, Birthe Nesset, Christian Dondrup, Christine Murad, Cosmin Munteanu, Benjamin R. Cowan, Leigh Clark, Martin Porcheron, Heloisa Candello, Raina Langevin:
Working with Trouble and Failures in Conversation between Humans and Robots (WTF 2023) & Is CUI Design Ready Yet? CoRR abs/2401.04108 (2024) - [i5]Smit Desai, Christina Wei, Jaisie Sin, Mateusz Dubiel, Nima Zargham, Shashank Ahire, Martin Porcheron, Anastasia Kuzminykh, Minha Lee, Heloisa Candello, Joel E. Fischer, Cosmin Munteanu, Benjamin R. Cowan:
CUI@CHI 2024: Building Trust in CUIs-From Design to Deployment. CoRR abs/2401.13970 (2024) - [i4]Heloisa Candello, Gabriel Meneguelli Soella, Leandro Nascimento:
Designing multi-model conversational AI financial systems: understanding sensitive values of women entrepreneurs in Brazil. CoRR abs/2406.19601 (2024) - 2023
- [j3]Benjamin R. Cowan, Leigh Clark, Heloisa Candello, Janice Y. Tsai:
Introduction to this special issue: guiding the conversation: new theory and design perspectives for conversational user interfaces. Hum. Comput. Interact. 38(3-4): 159-167 (2023) - [c47]Jaisie Sin, Heloisa Candello, Leigh Clark, Benjamin R. Cowan, Minha Lee, Cosmin Munteanu, Martin Porcheron, Sarah Theres Völkel, Stacy M. Branham, Robin N. Brewer, Ana Paula Chaves, Razan Jaber, Amanda Lazar:
[email protected]: Inclusive Design of CUIs Across Modalities and Mobilities. CHI Extended Abstracts 2023: 341:1-341:5 - [c46]Ruyuan Wan, Adriana Alvarado Garcia, Devansh Saxena, Catalina Vajiac, Anna Kawakami, Logan Stapleton, Haiyi Zhu, Kenneth Holstein, Heloisa Candello, Karla A. Badillo-Urquiola:
Community-driven AI: Empowering people through responsible data-driven decision-making. CSCW Companion 2023: 532-536 - [c45]Christine Murad, Heloisa Candello, Cosmin Munteanu:
What's The Talk on VUI Guidelines? A Meta-Analysis of Guidelines for Voice User Interface Design. CUI 2023: 19:1-19:16 - [c44]Heloisa Candello, Gabriel Meneguelli Soella, Cassia Sampaio Sanctos, Marcelo Carpinette Grave, Adinan Alves de Brito Filho:
"This means nothing to me": Building credibility in conversational systems. CUI 2023: 29:1-29:6 - [c43]Christine Murad, Cosmin Munteanu, Benjamin R. Cowan, Leigh Clark, Martin Porcheron, Joel E. Fischer, Heloisa Candello, Raina Langevin:
Is CUI Design Ready Yet? A Workshop on Community Practices and Gaps in CUI Design & Resource Development. CUI 2023: 61:1-61:5 - [c42]Michael J. Muller, Heloisa Candello, Justin D. Weisz:
Interactional Co-Creativity of Human and AI in Analogy-Based Design. ICCC 2023: 112-116 - 2022
- [j2]Heloisa Candello, Claudio S. Pinhanez, Michael J. Muller, Mairieli Wessel:
Unveiling Practices of Customer Service Content Curators of Conversational Agents. Proc. ACM Hum. Comput. Interact. 6(CSCW2): 1-33 (2022) - [c41]Minha Lee, Jaisie Sin, Guy Laban, Matthias Kraus, Leigh Clark, Martin Porcheron, Benjamin R. Cowan, Asbjørn Følstad, Cosmin Munteanu, Heloisa Candello:
Ethics of Conversational User Interfaces. CHI Extended Abstracts 2022: 80:1-80:7 - [c40]Pranjal Jain, Alex Jordan Blandin, Jacki O'Neill, Mark J. Perry, Samia Ibtasam, Suleman Shahid, Beni Chugh, David Sullivan, Heloisa Candello, James Pomeroy, Rajat Jain, Robert Dowd, Matt J. Roach, Matt Jones:
Platformisation of Digital Financial Services (DFS): The Journey of DFS in the Global North and Global South. CHI Extended Abstracts 2022: 157:1-157:5 - [c39]Heloisa Candello, Adriana S. Vivacqua, Pedro Reynolds-Cuéllar, Marisol Wong-Villacres, Laura Sanely Gaytán-Lugo, Adriana Alvarado Garcia:
'SIGuiendo' Each Other Steps. CHI Extended Abstracts 2022: 165:1-165:3 - [c38]Heloisa Candello, Marcelo Grave, Emilio Brazil, Marina Ito, Adinan Alves de Brito Filho, Rogério de Paula:
How can AI leverage alternative criteria and suggest a better way to measure credit worthiness and economic growth? CUI 2022: 40:1-40:4 - [c37]Mauro Pichiliani, Heloisa Candello, Claudio S. Pinhanez, Julio Nogima, Sara Vidon, Melina Alberio Guerra, Maíra de Bayser:
A User Interface with Taxonomy Features for Content Curators of Chatbots. HCI (37) 2022: 439-446 - 2021
- [c36]Claudio S. Pinhanez, Paulo Rodrigo Cavalin, Victor Henrique Alves Ribeiro, Ana Paula Appel, Heloisa Candello, Julio Nogima, Mauro Pichiliani, Melina Alberio Guerra, Maíra de Bayser, Gabriel Louzada Malfatti, Henrique Ferreira:
Using Meta-Knowledge Mined from Identifiers to Improve Intent Recognition in Conversational Systems. ACL/IJCNLP (1) 2021: 7014-7027 - [c35]Christine Murad, Cosmin Munteanu, Benjamin R. Cowan, Leigh Clark, Martin Porcheron, Heloisa Candello, Stephan Schlögl, Matthew P. Aylett, Jaisie Sin, Robert J. Moore, Grace Hughes, Andrew Ku:
Let's Talk About CUIs: Putting Conversational User Interface Design Into Practice. CHI Extended Abstracts 2021: 98:1-98:6 - [c34]Claudio Santos Pinhanez, Heloisa Candello, Paulo Rodrigo Cavalin, Mauro Carlos Pichiliani, Ana Paula Appel, Victor Henrique Alves Ribeiro, Julio Nogima, Maíra Gatti de Bayser, Melina Alberio Guerra, Henrique Ferreira, Gabriel Louzada Malfatti:
Integrating Machine Learning Data with Symbolic Knowledge from Collaboration Practices of Curators to Improve Conversational Systems. CHI 2021: 104:1-104:13 - [c33]Heloisa Candello, Mauro Pichiliani, Claudio S. Pinhanez:
Making Conversational Robots Learn from Children in a Collaborative Museum Exhibition. CSCW Companion 2021: 208-212 - [c32]Philip R. Doyle, Daniel John Rough, Justin Edwards, Benjamin R. Cowan, Leigh Clark, Martin Porcheron, Stephan Schlögl, María Inés Torres, Cosmin Munteanu, Christine Murad, Jaisie Sin, Minha Lee, Matthew Peter Aylett, Heloisa Candello:
[email protected]: Theoretical and Methodological Challenges in Intelligent Conversational User Interface Interactions. IUI Companion 2021: 12-14 - [c31]Heloisa Candello, Mauro Carlos Pichiliani, Claudio Santos Pinhanez:
Teaching Conversational Robots in a Museum Exhibition with Interactive Surfaces. ISS Companion 2021: 41-45 - 2020
- [j1]Rojin Vishkaie, Monica Pereira, Mark J. Perry, George E. Raptis, Heloisa Candello, Ceara Byrne:
Understanding and improving SIGCHI's volunteer experience. Interactions 27(5): 80 (2020) - [c30]Heloisa Candello, Mauro Pichiliani, Claudio S. Pinhanez, Sara Vidon, Mairieli Santos Wessel:
Co-designing a conversational interactive exhibit for children. IDC (Extended Abstracts) 2020: 326-331 - [c29]Heloisa Candello, Cosmin Munteanu, Leigh Clark, Jaisie Sin, María Inés Torres, Martin Porcheron, Chelsea M. Myers, Benjamin R. Cowan, Joel E. Fischer, Stephan Schlögl, Christine Murad, Stuart Reeves:
CUI@CHI: Mapping Grand Challenges for the Conversational User Interface Community. CHI Extended Abstracts 2020: 1-8 - [c28]Rafael Parizi, Marina Moreira da Silva, Igor Couto, Kendra Trindade, Matheus Plautz, Sabrina Marczak, Tayana Conte, Heloisa Candello:
Design Thinking in Software Requirements: What Techniques to Use? A Proposal for a Recommendation Tool. CIbSE 2020: 320-333 - [c27]Martin Porcheron, Leigh Clark, Matt Jones, Heloisa Candello, Benjamin R. Cowan, Christine Murad, Jaisie Sin, Matthew P. Aylett, Minha Lee, Cosmin Munteanu, Joel E. Fischer, Philip R. Doyle, Jofish Kaye:
CUI@CSCW: Collaborating through Conversational User Interfaces. CSCW Companion 2020: 483-492 - [c26]Marisol Wong-Villacres, Adriana Alvarado Garcia, Juan F. Maestre, Pedro Reynolds-Cuéllar, Heloisa Candello, Marilyn Iriarte, Carl DiSalvo:
Decolonizing Learning Spaces for Sociotechnical Research and Design. CSCW Companion 2020: 519-526 - [c25]Fabrício Barth, Heloisa Candello, Paulo R. Cavalin, Claudio S. Pinhanez:
Intentions, Meanings, and Whys: Designing Content for Voice-based Conversational Museum Guides. CIU 2020: 8:1-8:8 - [c24]Heloisa Candello, Mairieli Santos Wessel, Claudio S. Pinhanez:
Unveiling Practices and Challenges of Machine Teachers of Customer Service Conversational Systems. CIU 2020: 32:1-32:2 - [c23]Heloisa Candello, Fabrício Barth, Eduardo Carvalho, Ruy Alves Guimarães Cotia:
Understanding How Visitors Interact with Voice-Based Conversational Systems. HCI (21) 2020: 40-55 - [c22]Francisco A. M. Valério, Tatiane G. Guimarães, Raquel O. Prates, Heloisa Candello:
Comparing users' perception of different chatbot interaction paradigms: a case study. IHC 2020: 11:1-11:10 - [c21]Cosmin Munteanu, Leigh Clark, Benjamin R. Cowan, Stephan Schlögl, María Inés Torres, Justin Edwards, Christine Murad, Matthew P. Aylett, Martin Porcheron, Heloisa Candello, Philip R. Doyle, Jaisie Sin:
CUI: Conversational User Interfaces: A Workshop on New Theoretical and Methodological Perspectives for Researching Speech-based Conversational Interactions. IUI Companion 2020: 15-16 - [i3]Claudio S. Pinhanez, Paulo R. Cavalin, Victor Henrique Alves Ribeiro, Heloisa Candello, Julio Nogima, Ana Paula Appel, Mauro Pichiliani, Maíra Gatti de Bayser, Melina Alberio Guerra, Henrique Ferreira, Gabriel Louzada Malfatti:
Using Meta-Knowledge Mined from Identifiers to Improve Intent Recognition in Neuro-Symbolic Algorithms. CoRR abs/2012.09005 (2020)
2010 – 2019
- 2019
- [c20]Heloisa Candello, Claudio S. Pinhanez, Mauro Pichiliani, Paulo R. Cavalin, Flavio V. D. de Figueiredo, Marisa Vasconcelos, Haylla Do Carmo:
The Effect of Audiences on the User Experience with Conversational Interfaces in Physical Spaces. CHI 2019: 90 - [c19]Heloisa Candello, Claudio S. Pinhanez, Mauro Pichiliani, Marisa Vasconcelos, Haylla Conde:
Can direct address affect user engagement with chatbots embodied in physical spaces? CUI 2019: 3:1-3:9 - [c18]Heloisa Candello, Mauro Pichiliani, Mairieli Santos Wessel, Claudio S. Pinhanez, Michael J. Muller:
Teaching Robots to Act and Converse in Physical Spaces: Participatory Design Fictions with Museum Guides. HTTF 2019: 15:1-15:4 - 2018
- [c17]Heloisa Candello, Claudio S. Pinhanez, Mauro Carlos Pichiliani, Melina Alberio Guerra, Maíra Gatti de Bayser:
Having an Animated Coffee with a Group of Chatbots from the 19th Century. CHI Extended Abstracts 2018 - [c16]Stuart Reeves, Martin Porcheron, Joel E. Fischer, Heloisa Candello, Donald McMillan, Moira McGregor, Robert J. Moore, Rein Ove Sikveland, Alex S. Taylor, Julia Velkovska, Moustafa Zouinar:
Voice-based Conversational UX Studies and Design. CHI Extended Abstracts 2018 - [c15]Heloisa Candello, Claudio S. Pinhanez:
The Role of Dialogue User Data in the Information Interaction Design of Conversational Systems. HCI (19) 2018: 414-426 - [p2]Heloisa Candello, Claudio S. Pinhanez:
Recovering from Dialogue Failures Using Multiple Agents in Wealth Management Advice. Studies in Conversational UX Design 2018: 139-157 - [e1]Marcelle Mota, Bianchi Serique Meiguins, Raquel O. Prates, Heloisa Candello:
Proceedings of the 17th Brazilian Symposium on Human Factors in Computing Systems, IHC 2018, Belém, Brazil, October 22-26, 2018. ACM 2018, ISBN 978-1-4503-6601-4 [contents] - [i2]Claudio S. Pinhanez, Heloisa Candello, Mauro Carlos Pichiliani, Marisa Vasconcelos, Melina Alberio Guerra, Maíra Gatti de Bayser, Paulo Rodrigo Cavalin:
Different but Equal: Comparing User Collaboration with Digital Personal Assistants vs. Teams of Expert Agents. CoRR abs/1808.08157 (2018) - 2017
- [c14]Heloisa Candello, Claudio S. Pinhanez, Flavio V. D. de Figueiredo:
Typefaces and the Perception of Humanness in Natural Language Chatbots. CHI 2017: 3476-3487 - [c13]Martin Porcheron, Joel E. Fischer, Moira McGregor, Barry A. T. Brown, Ewa Luger, Heloisa Candello, Kenton O'Hara:
Talking with Conversational Agents in Collaborative Action. CSCW Companion 2017: 431-436 - [c12]Heloisa Candello, Claudio S. Pinhanez, David R. Millen, Bruna Daniele Andrade:
Shaping the Experience of a Cognitive Investment Adviser. HCI (20) 2017: 594-613 - [c11]Luisa Paraguai, Heloisa Candello, Paulo Costa:
Collaborative System for Generative Design: Manipulating Parameters, Generating Alternatives. HCI (18) 2017: 727-739 - [c10]Francisco A. M. Valério, Tatiane G. Guimarães, Raquel O. Prates, Heloisa Candello:
Here's What I Can Do: Chatbots' Strategies to Convey Their Features to Users. IHC 2017: 28:1-28:10 - [c9]Marisa Vasconcelos, Heloisa Candello, Claudio S. Pinhanez, Thiago Donizetti dos Santos:
Bottester: Testing Conversational Systems with Simulated Users. IHC 2017: 73:1-73:4 - [p1]Ana Paula Appel, Heloisa Candello, Fábio Latuf Gandour:
Cognitive Computing: Where Big Data Is Driving Us. Handbook of Big Data Technologies 2017: 807-850 - [i1]Maíra Gatti de Bayser, Paulo Rodrigo Cavalin, Renan Souza, Alan Braz, Heloisa Candello, Claudio S. Pinhanez, Jean-Pierre Briot:
A Hybrid Architecture for Multi-Party Conversational Systems. CoRR abs/1705.01214 (2017) - 2016
- [c8]Heloisa Candello:
User Methods and Approaches to Design Cognitive Systems. HCI (16) 2016: 231-242 - [c7]Paulo Rodrigo Cavalin, Flavio V. D. de Figueiredo, Maíra Gatti de Bayser, Luis Gregorio Moyano, Heloisa Candello, Ana Paula Appel, Renan Souza:
Building a Question-Answering Corpus Using Social Media and News Articles. PROPOR 2016: 353-358 - [c6]Ana Paula Appel, Heloisa Candello, Beatriz Sonzzini Ribeiro de Souza, Bruna D. Andrade:
Destiny: A Cognitive Mobile Guide for the Olympics. WWW (Companion Volume) 2016: 155-158 - 2015
- [c5]Heloisa Candello, David R. Millen, Silvia Bianchi, Rogério Abreu de Paula, Claudio S. Pinhanez:
Understanding Fiado: Informal Credit in Brazil. ACM DEV 2015: 147 - [c4]Heloisa Candello, Silvia Bianchi, Leandro Cassa:
Design Process of a Social Network System for Storage and Share Files in the Workplace. HCI (20) 2015: 13-24 - 2014
- [c3]Heloisa Candello, Victor Fernandes Cavalcante, Alan Braz, Rogério Abreu de Paula:
A Validation Study of a Visual Analytics Tool with End Users. HCI (11) 2014: 381-391 - 2013
- [c2]Heloisa Candello:
Multimedia Information Delivery on Mobile Cultural Applications. HCI (8) 2013: 583-592 - 2012
- [b1]Heloisa Candello:
Design for outdoor mobile multimedia : representation, content and interactivity for mobile tourist guides. University of Brighton, UK, 2012
2000 – 2009
- 2009
- [c1]Heloisa Candello:
Developing principles for outdoor mobile multimedia guides in cultural heritage settings. Mobile HCI 2009
Coauthor Index
aka: Mauro Carlos Pichiliani
aka: Claudio Santos Pinhanez
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last updated on 2024-12-02 22:25 CET by the dblp team
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