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2020 – today
- 2024
- [c44]Prateeti Mohapatra, Gargi Dasgupta:
A Framework for Mining Speech-to-Text Transcripts of the Customer for Automated Problem Remediation. AAAI 2024: 22941-22947 - 2022
- [e2]Claudio Agostino Ardagna, Nimanthi L. Atukorala, Rajkumar Buyya, Carl K. Chang, Rong N. Chang, Ernesto Damiani, Gargi Banerjee Dasgupta, Fabrizio Gagliardi, Christoph Hagleitner, Dejan S. Milojicic, Tuan M. Hoang Trong, Robert Ward, Fatos Xhafa, Jia Zhang:
IEEE 15th International Conference on Cloud Computing, CLOUD 2022, Barcelona, Spain, July 10-16, 2022. IEEE 2022, ISBN 978-1-6654-8137-3 [contents] - [e1]Gargi Dasgupta, Yogesh Simmhan, Balaji Vasan Srinivasan, Sourav Bhowmick, Amith Singhee, Maya Ramanath, Nipun Batra, Abhinandan S. Prasad:
CODS-COMAD 2022: 5th Joint International Conference on Data Science & Management of Data (9th ACM IKDD CODS and 27th COMAD), Bangalore, India, January 8 - 10, 2022. ACM 2022, ISBN 978-1-4503-8582-4 [contents] - 2021
- [c43]Gargi Banerjee Dasgupta:
AI and its Applications in the Cloud strategy. ISEC 2021: 2:1 - 2020
- [c42]Anupama Ray, Pooja Aggarwal, Csaba Hadhazi, Gargi Dasgupta, Amit M. Paradkar:
Question Quality Improvement: Deep Question Understanding for Incident Management in Technical Support Domain. AAAI 2020: 13196-13203
2010 – 2019
- 2019
- [j7]Anupama Ray
, P. Agarwal, Chandresh Kumar Maurya
Creative tagline generation framework for product advertisement. IBM J. Res. Dev. 63(1): 6:1-6:10 (2019) - [i4]Prateeti Mohapatra, Neelamadhav Gantayat, Gargi Banerjee Dasgupta:
Using Semantic Role Knowledge for Relevance Ranking of Key Phrases in Documents: An Unsupervised Approach. CoRR abs/1908.03313 (2019) - 2018
- [j6]Kristof Kloeckner, Constantin Adam, Nikos Anerousis, Naga Ayachitula, Muhammed Fatih Bulut, Gargi Dasgupta, Yu Deng, Yixin Diao, Nicholas C. Fuller, Sandeep Gopisetty, Milton Hernandez, Jinho Hwang, Pietro Iannucci, Anup K. Kalia, Giovanni Lanfranchi, David Lanyi, Heiko Ludwig, A. Mahamuni, Ruchi Mahindru, Fan Jing Meng, Hamid R. Motahari Nezhad, Karin Murthy, Taiga Nakamura, Amit M. Paradkar, Dennis A. Perpetua, Birgit Pfitzmann, Daniela Rosu, Larisa Shwartz, Zhong Su, Maheswaran Surendra, Shu Tao, Hagen Völzer, Maja Vukovic, Dorothea Wiesmann, S. Wozniak, Gary Wright, Jin Xiao, Sai Zeng:
Building a cognitive platform for the managed IT services lifecycle. IBM J. Res. Dev. 62(1): 8:1-8:11 (2018) - [c41]Sethuramalingam Subramaniam, Pooja Aggarwal, Gargi Banerjee Dasgupta, Amit M. Paradkar:
COBOTS - A Cognitive Multi-Bot Conversational Framework for Technical Support. AAMAS 2018: 597-604 - [c40]Abhirut Gupta, Anupama Ray, Gargi Dasgupta, Gautam Singh, Pooja Aggarwal, Prateeti Mohapatra:
Semantic Parsing for Technical Support Questions. COLING 2018: 3251-3259 - [c39]Amol Dumrewal, Anwesh Basu, Shubham Atreja, Prateeti Mohapatra, Pooja Aggarwal, Gargi Banerjee Dasgupta:
Citicafe: conversation-based intelligent platform for citizen engagement. COMAD/CODS 2018: 180-189 - [c38]Prateeti Mohapatra, Anupama Ray
FuTSe: a fuzzy taxonomy service to facilitate product search. COMAD/CODS 2018: 220-229 - [c37]Neelamadhav Gantayat, Giriprasad Sridhara, Anush Sankaran, Sampath Dechu, Senthil Mani, Gargi Banerjee Dasgupta:
Towards Creating Business Process Models from Images. ICSOC 2018: 100-108 - [c36]Gautam Singh, Gargi Dasgupta, Yu Deng:
Fast Nearest-Neighbor Classification Using RNN in Domains with Large Number of Classes. ICSOC Workshops 2018: 309-321 - [c35]Prateeti Mohapatra, Yu Deng, Abhirut Gupta, Gargi Dasgupta, Amit M. Paradkar, Ruchi Mahindru, Daniela Rosu, Shu Tao, Pooja Aggarwal:
Domain Knowledge Driven Key Term Extraction for IT Services. ICSOC 2018: 489-504 - [c34]Monika Gupta, Atri Mandal, Gargi Dasgupta, Alexander Serebrenik
Runtime Monitoring in Continuous Deployment by Differencing Execution Behavior Model. ICSOC 2018: 812-827 - [c33]Shubham Atreja, Pooja Aggarwal, Prateeti Mohapatra, Amol Dumrewal, Anwesh Basu, Gargi Banerjee Dasgupta:
Citicafe: An Interactive Interface for Citizen Engagement. IUI 2018: 617-628 - [i3]Abhirut Gupta, Abhay Khosla, Gautam Singh, Gargi Dasgupta:
Mining Procedures from Technical Support Documents. CoRR abs/1805.09780 (2018) - 2017
- [j5]Shivali Agarwal, Vishalaksh Aggarwal, Arjun R. Akula, Gargi Banerjee Dasgupta, Giriprasad Sridhara:
Automatic problem extraction and analysis from unstructured text in IT tickets. IBM J. Res. Dev. 61(1): 4:41-4:52 (2017) - [c32]Shivali Agarwal, Shubham Atreja, Gargi Dasgupta:
Continuous Learning as a Service for Conversational Virtual Agents. ICSOC 2017: 641-656 - [c31]Shubham Atreja, Shivali Agarwal, Gargi Banerjee Dasgupta, Dennis A. Perpetua:
"Learning Relevance" as a Service for Improving Search Results in Technical Discussion Forums. ICWS 2017: 684-691 - [c30]Nishtha Madaan, Gautam Singh, Arun Kumar, Gargi Banerjee Dasgupta:
Neev: A cognitive support agent for content improvement in hardware tickets. IM 2017: 239-246 - [i2]Gautam Singh, Gargi Dasgupta, Yu Deng:
Fast Nearest-Neighbor Classification using RNN in Domains with Large Number of Classes. CoRR abs/1712.03941 (2017) - 2016
- [c29]Vishalaksh Aggarwal, Shivali Agarwal, Gaargi Banerjee Dasgupta, Giriprasad Sridhara, Vijay E:
ReAct: A System for Recommending Actions for Rapid Resolution of IT Service Incidents. SCC 2016: 1-8 - [c28]Abhirut Gupta, Arjun R. Akula, Gargi Dasgupta, Pooja Aggarwal, Prateeti Mohapatra:
Desire: Deep Semantic Understanding and Retrieval for Technical Support Services. ICSOC Workshops 2016: 207-210 - [c27]Shivali Agarwal, Giriprasad Sridhara, Gargi Dasgupta:
Automated Quality Assessment of Unstructured Resolution Text in IT Service Systems. ICSOC 2016: 221-235 - [c26]Animesh Nandi, Atri Mandal, Shubham Atreja, Gargi Banerjee Dasgupta, Subhrajit Bhattacharya:
Anomaly Detection Using Program Control Flow Graph Mining From Execution Logs. KDD 2016: 215-224 - 2015
- [j4]Prashanth L. A.
Simultaneous perturbation methods for adaptive labor staffing in service systems. Simul. 91(5): 432-455 (2015) - [c25]Renuka Sindhgatta
Analyzing Resource Behavior to Aid Task Assignment in Service Systems. ICSOC 2015: 412-426 - 2014
- [c24]Renuka Sindhgatta
Analysis of Operational Data for Expertise Aware Staffing. BPM 2014: 317-332 - [c23]Yixin Diao, Gargi Dasgupta:
Optimizing organizational design in complex service delivery systems. CNSM 2014: 154-162 - [c22]Renuka Sindhgatta
Learning 'Good Quality' Resource Allocations from Historical Data. ICSOC Workshops 2014: 84-95 - [c21]Sumit Kalra, Shivali Agarwal, Gargi Dasgupta:
How to Enable Multiple Skill Learning in a SLA Constrained Service System? ICSOC 2014: 260-274 - [c20]Gargi Dasgupta, Tapan Kumar Nayak, Arjun R. Akula, Shivali Agarwal, Shripad J. Nadgowda:
Towards Auto-remediation in Services Delivery: Context-Based Classification of Noisy and Unstructured Tickets. ICSOC 2014: 478-485 - 2013
- [c19]Gargi Banerjee Dasgupta, Yedendra Babu Shrinivasan, Tapan Kumar Nayak, Jayan Nallacherry:
Optimal Strategy for Proactive Service Delivery Management Using Inter-KPI Influence Relationships. ICSOC 2013: 131-145 - [c18]Shivali Agarwal, Renuka Sindhgatta
Does One-Size-Fit-All Suffice for Service Delivery Clients? ICSOC 2013: 177-191 - [c17]Gargi Banerjee Dasgupta, Renuka Sindhgatta
Behavioral Analysis of Service Delivery Models. ICSOC 2013: 652-666 - [i1]Prashanth L. A., H. L. Prasad, Nirmit Desai, Shalabh Bhatnagar, Gargi Dasgupta:
Simultaneous Perturbation Methods for Adaptive Labor Staffing in Service Systems. CoRR abs/1312.7430 (2013) - 2012
- [c16]Yedendra Babu Shrinivasan, Gargi Banerjee Dasgupta, Nirmit Desai, Jayan Nallacherry:
A Method for Assessing Influence Relationships among KPIs of Service Systems. ICSOC 2012: 191-205 - 2011
- [j3]Gargi Dasgupta, Amit Sharma, Akshat Verma, Anindya Neogi, Ravi Kothari:
Workload management for power efficiency in virtualized data centers. Commun. ACM 54(7): 131-141 (2011) - [c15]Prashanth L. A.
Stochastic Optimization for Adaptive Labor Staffing in Service Systems. ICSOC 2011: 487-494 - [c14]Dipyaman Banerjee, Gargi Banerjee Dasgupta, Nirmit Desai:
Simulation-based evaluation of dispatching policies in service systems. WSC 2011: 779-791 - 2010
- [j2]Onyeka Ezenwoye, M. Brian Blake
Managing Faults for Distributed Workflows over Grids. IEEE Internet Comput. 14(2): 84-88 (2010) - [c13]Akshat Verma, Pradipta De, Vijay Mann, Tapan Kumar Nayak, Amit Purohit, Gargi Dasgupta, Ravi Kothari:
BrownMap: Enforcing Power Budget in Shared Data Centers. Middleware 2010: 42-63 - [c12]Selim Kalayci, Gargi Dasgupta, Liana Fong, Onyeka Ezenwoye, Seyed Masoud Sadjadi:
Distributed and Adaptive Execution of Condor DAGMan Workflows. SEKE 2010: 587-590
2000 – 2009
- 2009
- [c11]Onyeka Ezenwoye, Balaji Viswanathan, Seyed Masoud Sadjadi, Liana Fong, Gargi Dasgupta, Selim Kalayci:
Task Decomposition for Adaptive Data Staging in Workflows for Distributed Environments. SEKE 2009: 16-19 - [c10]Akshat Verma, Gargi Dasgupta:
Server Workload Analysis for Power Minimization using Consolidation. USENIX ATC 2009 - 2008
- [j1]Norman Bobroff, Gargi Dasgupta, Liana Fong, Yanbin Liu, Balaji Viswanathan, Fabio Benedetti, Jonathan Wagner:
A distributed job scheduling and flow management system. ACM SIGOPS Oper. Syst. Rev. 42(1): 63-70 (2008) - [c9]Gargi Dasgupta, Onyeka Ezenwoye, Liana Fong, Selim Kalayci, Seyed Masoud Sadjadi, Balaji Viswanathan:
Runtime Fault-Handling for Job-Flow Management in Grid Environments. ICAC 2008: 201-202 - [c8]Selim Kalayci
Design and Implementation of a Fault Tolerant Job Flow Manager Using Job Flow Patterns and Recovery Policies. ICSOC 2008: 54-69 - [c7]Seyed Masoud Sadjadi, Liana Fong, Rosa M. Badia
Transparent grid enablement of weather research and forecasting. Mardi Gras Conference 2008: 39 - [c6]Gargi Dasgupta, Koustuv Dasgupta, Balaji Viswanathan:
Data-WISE: Efficient management of data-intensive workflows in scheduled grid environments. NOMS 2008: 488-495 - [c5]Gargi Dasgupta, Onyeka Ezenwoye, Liana Fong, Selim Kalayci, Seyed Masoud Sadjadi, Balaji Viswanathan:
Design of a Fault-tolerant Job-flow Manager for Grid Environments Using Standard Technologies, Job-flow Patterns, and a Transparent Proxy. SEKE 2008: 814-819 - 2007
- [c4]Gargi Dasgupta, Balaji Viswanathan:
INFORM: integrated flow orchestration and meta-scheduling for managed grid systems. Middleware (Demos and Posters) 2007: 21 - 2006
- [c3]Rosa M. Badia, Gargi Dasgupta, Onyeka Ezenwoye, Liana Fong, Howard Ho, Sawsan Khuri, Yanbin Liu, Steven Luis, Anthony Praino, Jean-Pierre Prost, Ahmed Radwan, Seyed Masoud Sadjadi, Shivkumar Shivaji, Balaji Viswanathan, Pat Welsh, Akmal A. Younis:
Innovative Grid Technologies Applied to Bioinformatics and Hurricane Mitigation. High Performance Computing Workshop 2006: 436-462 - [c2]Vikas Agarwal, Gargi Dasgupta, Koustuv Dasgupta, Amit Purohit, Balaji Viswanathan:
DECO: Data Replication and Execution CO-scheduling for Utility Grids. ICSOC 2006: 52-65 - [c1]Gargi Dasgupta, Koustuv Dasgupta, Amit Purohit, Balaji Viswanathan:
QoS-GRAF: A Framework for QoS based Grid Resource Allocation with Failure Provisioning. IWQoS 2006: 281-283
Coauthor Index
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