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International Journal of Services Technology and Management, Volume 28
Volume 28, Numbers 1/2, 2022
- Thomas C. Carton, Tal Ben-Zvi, Burak S. Ayata:
Real-time visibility technologies and supply chain performance: an empirical investigation. 1-23 - Gentjan Çera, Khurram Ajaz Khan
, Fabjan Lashi, Sadik Maloku:
The role of generational cohorts in mobile banking adoption: evidence from South-Eastern Europe. 24-45 - Reuben Burch, Lesley Strawderman, Tyler Ross, Linkan Bian, Katherine King, Kari Babski-Reeves, Farjana Nur:
Handheld device formfactor effects on worker productivity during loading tasks: a case study. 46-67 - Alfonso Marino, Paolo Pariso:
The impact of ICT on the tourist economy of a southern Italian region. 68-85 - Zhaoquan Jian, Osman Mohamed Ali:
The impacts of trust, specific asset investment, knowledge sharing, and collaborative design on service innovation performance: a service-dominant logic perspective. 86-119 - Sara Forootani, Neda Abdolvand
Factors affecting the adoption of cloud-based CRM in small and medium enterprises. 120-140
Volume 28, Numbers 3/4, 2023
- Julio A. N. Viana, Rainer Alt, Olaf Reinhold:
Design options for smart services in energy communities: a multi-criteria mapping analysis among stakeholders. 141-158 - Jingbo Shao, Fei-Si Yao, Min Xie:
Is time-constrained promotion actually effective? The moderating role of price discounts and previous online consumption experience. 159-184 - Sachin Shivaji Jadhav, Pratul Chandra Kalita
Service development process: an integrated perspective in developing a service process for e-commerce. 185-204 - Yu-Ju Tu, Shari S. C. Shang, Junyi Wu:
Decision support or decision making? The critical decision roles of IS in autonomous vehicles. 205-222 - Roxana Fekri, Mehdi Ahmadi:
Predicting a model of agile supply chain in the service provider enterprises by factor analysis method and fuzzy cognitive map. 223-247 - Aline Rossales Sengik, Guilherme Lerch Lunardi:
Information technology governance in the government public sector: a systematic mapping of the scientific production. 248-271 - Sang Young Park, Su Sung Kim, Sungjoo Lee:
An analysis of the research trends and collaboration strategy of university and industry on digital twin technology. 272-293
Volume 28, Numbers 5/6, 2023
- Lazim Abdullah:
Application of fuzzy data envelopment analysis to measure relative efficiency of Islamic banks: evidence from Malaysia. 295-303 - Amna Riaz, A. A. Ousama:
A longitudinal analysis of firm expected market value, environmental, social and governance disclosure. 304-315 - Anupam Singh, Raghava R. Gundala, Seema Singh:
An empirical examination of the link between CSR and consumer purchase behaviour. 316-334 - Saso Krstovski, Ahad Ali:
Design of experiment base scenario analysis in discrete event simulation of multi-path manufacturing system. 335-342 - Meng Tao, Zhuoqun Peng, Faizan Alam
Halal food purchase intention: the mediating role of trust in the Chinese consumer market. 343-359 - Ruzlin Akter, Shashiprabha Rathnayaka, Zahra Ahmadi:
The effect of leadership and organisational culture on organisational innovation. 360-388 - Surafel Luleseged Tilahun:
Multi-source product distribution with disconnection constraints using swarm intelligence. 389-409 - Daniela Ludin, Wanja Wellbrock, Erika Mueller, Dominik Boeck, Karen Fendrich:
Greener green is better - the importance of sustainability in garden centre purchasing. An empirical study focusing on the purchase of plants and flowers based on a customer survey at garden centres in South Germany. 410-424 - Ho Huy Tuu, Nguyen Huu Khoi:
The role of values in explaining satisfaction in the mobile commerce context: the moderating role of consumer participation. 425-444 - Mane Beglaryan, Parandzem Sargsyan:
Antecedents of organisational resilience in economic crises - an empirical study of Armenian SMEs. 445-464
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