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23rd I3E 2024: Heerlen, The Netherlands

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Rogier van de Wetering, Remko Helms, Ben Roelens, Samaneh Bagheri, Yogesh K. Dwivedi, Ilias O. Pappas, Matti Mäntymäki:
Disruptive Innovation in a Digitally Connected Healthy World - 23rd IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2024, Heerlen, The Netherlands, September 11-13, 2024, Proceedings. Lecture Notes in Computer Science 14907, Springer 2024, ISBN 978-3-031-72233-2

Artificial Intelligence Adoption and Impact

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Samaneh Bagheri, Vanessa Dirksen:
Public Value-Driven Assessment of Trustworthy AI in the Public Sector: A Review. 3-13
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Samaneh Bagheri, Rogier van de Wetering:
RPA Ready? Unlocking Organizational RPA Readiness. 14-28
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  - conf/i3e/DarvishKB24
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Mahdieh Darvish, Kret Samy Kret, Markus Bick:
An Explorative Study on the Adoption of Explainable Artificial Intelligence (XAI) in Business Organizations. 29-40
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Rong Huang, Hongxiu Li, Reima Suomi:
Exploring the Impacts of AI-Based Physical Robots on Human Well-Being. 41-52
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Yuanyuan Lai, Eleni Lioliou, Panagiotis Panagiotopoulos:
Ask DoctorBot: Unpacking the Social Design Aspects of Symptom Assessment Chatbots. 53-64
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  - conf/i3e/NguyenE24
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Trinh Nguyen, Amany Elbanna:
Generation Z Technological Frames of AI Game-Based Assessment. 65-76
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Corna Olivier, Lizette Weilbach:
Enhancing Online Learning Experiences: A Systematic Review on Integrating GenAI Chatbots into the Community of Inquiry Framework. 77-89
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  - conf/i3e/RodriguesPMMSM24
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Zenaldo de Almeida de Almeida Rodrigues, Luiz Pinheiro, Carla Bonato Marcolin, Ricardo Matheus, Stuti Saxena, Marcos Morais:
Artificial Intelligence in Supermarkets: A Multiple Analysis About Tasks, Jobs, and Automation. 90-102
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  - conf/i3e/SemujangaM24
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Benjamin Semujanga, Patrick Mikalef:
Exploring the Productivity Impacts of Generative AI in Organizations. 103-111

Digital Transformation and Organizational Innovation

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Nasreen Azad, Sami Hyrynsalmi:
Navigating Challenges and Pitfalls in DevOps-Driven Digital Transformation. 115-128
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  - conf/i3e/DemirAO24
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Nisa Demir, Banu Aysolmaz, Özden Özcan-Top:
Critical Success Factors in Data Analytics Projects: Insights from a Systematic Literature Review. 129-141
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Demi Deshayes, Montijn van de Ven, Banu Aysolmaz, Oktay Türetken, Steije Renes:
Critical Success Factors for Designing and Implementing Network-Based Business Models. 142-155
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Gaurav Dixit:
A Novel End-User-Oriented Perspective for Mobile Service Artefacts: Conceptualizing Usage Patterns. 156-170
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Carlos Ferreira, Tom Bason, Mujahid Mohiuddin Babu, Pythagoras Petratos, Rocco Porreca:
Adopting Disruptive Technologies: The Aligning Role of Intermediary Organizations. 171-180
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Jula Gekle, Luca Laule, Markus Bick:
Remote Revolution: The Impact of Working from Home on Employee Well-Being and Productivity in Germany. 181-196
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P. E. Kamminga, H. Martin:
Governing an Unexpected Potential Ending of a Strategic IT Sourcing Partnership: Picking up the Right Signals. 197-209
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Fotis Kitsios, Anastasia Tsotoulidou, Maria Kamariotou:
Evaluating Factors Affecting Users' Intention to Use and Satisfaction in the Digital Justice Sector. 210-221
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Mona Link, Matthias Murawski, Julian Bühler:
Lost in Translation: Managing Digital Projects with Virtual Teams - Challenges, Opportunities, and Required Digital Intelligence Skills. 222-232
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Subhadeep Mandal, Arpan Kumar Kar, Shivam Gupta:
Post-adoption Barriers to Metaverse Usage: An Active-Passive Resistance Perspective from Consumer Reviews. 233-240
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Ronny Mönnig, Shakib Manouchehri:
Rethinking Europe's Digital Future: Challenges and Risks from GAFAM. 241-252
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Ika Nurkasanah, Amy Van Looy:
Linking Process Innovation Maturity to Sustainability: Insights from a Systematic Literature Review. 253-259
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Dhyana Paramita, Amy Van Looy, Peter Vlerick:
A Systematic Literature Review on Service Robot Attributes and Organizational Climate's Role. 260-271
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Mochammad Gilang Ramadhan, Marijn Janssen, Haiko Van Der Voort, T. R. I. Radarma, Reza Rizky Pratama:
Hackathon for Skills Development: An Unorthodox Approach for Audit Analytics Implementation. 272-283
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Jukka Ruohonen:
The Incoherency Risk in the EU's New Cyber Security Policies. 284-295
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Shagun Sarraf, Arpan Kumar Kar:
"The Connected User Are You Safe?" - An Exploratory Study About Users Fear of Identity Theft. 296-303
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Oktay Türetken, Baris Ozkan, Paul Grefen:
Designing Collaborative Business Models for Sustainable Digital Solutions: The Case of a Shared-Micromobility Service. 304-315
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Ronald van den Heuvel, Rogier van de Wetering, Rik Bos, Jos J. M. Trienekens:
Using Information Technology to Create Sustainable Organizational Constellations. 316-327

Healthcare, Social Well-Being, and Ethics

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Gul Sher Ali, Michail Giannakos, Sobah Abbas Petersen:
Technology for Social Connectedness: A Case Study in Academic Communal Spaces. 331-343
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Shan Feng, Matti Mäntymäki:
Stressors of Sleep Tracking: Instrument Development and Validation. 344-357
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Mohammad Alamgir Hossain, Mohammed Quaddus, Preetha Menon, Ilias O. Pappas:
Understanding Cyberbullying as the Convergence of Offender Disposition and Crime Opportunity: A Configurational Approach. 358-370
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Sumaiya Ismail, Marie Hattingh, Machdel Matthee:
Understanding the Challenges of Fake News in the Tourism and Travel Industry: A Systematic Literature Review. 371-382
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Zoyia Konstantopoulou, Patrick Mikalef:
Enhancing Traceability in the Norwegian Fish Supply Chain: Blockchain Adoption. 383-393
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  - conf/i3e/LefebvreSHS24
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Armel Lefebvre, Lisette de Schipper, Marcel R. Haas, Marco Spruit:
Empowering Translational Health Data Science Capabilities in Population Health Management - A Case of Building a Data Competence Center. 394-402
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  - conf/i3e/NoelS24
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Shannon Leigh Noël, Hanlie Smuts:
Key Factors Affecting the Implementation of Immersive Technologies in Ophthalmology Education. 403-414
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  - conf/i3e/PremathilakeLB24
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Gehan Wishwajith Premathilake, Hongxiu Li, Yang Bai:
Affordance Actualization of Social Robots: Empirical Evidence from the Hotel Industry. 415-427
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Esra Zorer, Marijn Janssen, Siu Lie Tan, Marcela Tuler de Oliveira:
The Narratives of Transparency in Food Supply Chain Digitalisation: A Systematic Literature Review. 428-444

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