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19th EGOV 2020: Linköping, Sweden
- Gabriela Viale Pereira
, Marijn Janssen
Electronic Government - 19th IFIP WG 8.5 International Conference, EGOV 2020, Linköping, Sweden, August 31 - September 2, 2020, Proceedings. Lecture Notes in Computer Science 12219, Springer 2020, ISBN 978-3-030-57598-4
E-Government Foundations
- Göran Goldkuhl
Between Overexploitation and Underexploitation of Digital Opportunities - A Case Study with Focus on Affordances and Constraints. 3-14 - Sara Hofmann, Christian Østergaard Madsen, Bettina Distel
Developing an Analytical Framework for Analyzing and Comparing National E-Government Strategies. 15-28 - Johan Magnusson, Jwan Khisro, Ulf Melin:
A Pathology of Public Sector IT Governance: How IT Governance Configuration Counteracts Ambidexterity. 29-41 - Luca Tangi
Barriers and Drivers of Digital Transformation in Public Organizations: Results from a Survey in the Netherlands. 42-56
E-Government Services and Open Government
- Muhammad Afzal
Smart Policing: A Critical Review of the Literature. 59-70 - Jwan Khisro:
Utilizing an Investment Instrument for Digital Transformation: A Case Study of a Large Swedish Municipality. 71-81 - Peter Kuhn
Service Quality Through Government Proactivity: The Concept of Non-interaction. 82-95 - Markko Liutkevicius, Karl Ivory Pappel, Sidra Azmat Butt
Automatization of Cross-Border Customs Declaration: Potential and Challenges - A Case Study of the Estonian Customs Authority. 96-109 - Gianluca Misuraca
AI-Enabled Innovation in the Public Sector: A Framework for Digital Governance and Resilience. 110-120 - Mille Edith Nielsen, Christian Østergaard Madsen, Mircea Filip Lungu:
Technical Debt Management: A Systematic Literature Review and Research Agenda for Digital Government. 121-137 - Willem Pieterson
Measure What Matters: A Dual Outcome Service Quality Model for Government Service Delivery. 138-150 - Jeremy Rose, Jesper Holgersson, Eva Söderström:
Digital Inclusion Competences for Senior Citizens: The Survival Basics. 151-163 - Hendrik Scholta, Sebastian Halsbenning, Bettina Distel
Walking a Mile in Their Shoes - A Citizen Journey to Explore Public Service Delivery from the Citizen Perspective. 164-178 - Søren Skaarup:
The Role of Domain-Skills in Bureaucratic Service Encounters. 179-196 - Sélinde van Engelenburg
Aligning Stakeholder Interests, Governance Requirements and Blockchain Design in Business and Government Information Sharing. 197-209 - Maria A. Wimmer
Approaches to Good Data Governance in Support of Public Sector Transformation Through Once-Only. 210-222 - Stijn Wouters
Governance Challenges of Inter-organizational Digital Public Services Provisioning: A Case Study on Digital Invoicing Services in Belgium. 223-235
Open Data: Social and Technical Aspects
- Raissa Barcellos, Flávia Bernardini
A Methodology for Retrieving Datasets from Open Government Data Portals Using Information Retrieval and Question and Answering Techniques. 239-249 - Jonathan Crusoe
Open Government Data from the Perspective of Information Needs - A Tentative Conceptual Model. 250-261 - Jonathan Crusoe
Towards a Framework for Open Data Publishers: A Comparison Study Between Sweden and Belgium. 262-274 - Jonathan Crusoe
Open Government Data Systems: Learning from a Public Utility Perspective. 275-289 - Johan Linåker
Collaboration in Open Government Data Ecosystems: Open Cross-sector Sharing and Co-development of Data and Software. 290-303 - Iryna Susha, Maartje Flipsen, Wirawan Agahari
Towards Generic Business Models of Intermediaries in Data Collaboratives: From Gatekeeping to Data Control. 304-315
AI, Data Analytics, and Automated Decision Making
- Yingying Gao
Generating Value from Government Data Using AI: An Exploratory Study. 319-331 - Mariachiara Mecati
Identifying Risks in Datasets for Automated Decision-Making. 332-344 - Euripidis N. Loukis, Niki Kyriakou, Manolis Maragoudakis:
Using Government Data and Machine Learning for Predicting Firms' Vulnerability to Economic Crisis. 345-358
Smart Cities
- Devin Diran, Anne Fleur van Veenstra:
Towards Data-Driven Policymaking for the Urban Heat Transition in The Netherlands: Barriers to the Collection and Use of Data. 361-373 - Manuel Pedro Rodríguez Bolívar
Identifying Strategic Planning Patterns of Smart Initiatives. An Empirical Research in Spanish Smart Cities. 374-386 - Manuel Pedro Rodríguez Bolívar
Demographical Attributes Explaining Different Stages of OG Development in Spanish Local Governments. 387-399 - Aurora Sánchez-Ortiz
Identification of Competencies and Teaching Models for the Governance of Smart Sustainable Cities in the South American Context. 400-411
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