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"Using fuzzy logic approach in estimating individual guest loyalty level ..."

Henry C. W. Lau et al. (2015)

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DOI: 10.1504/IJSTM.2015.071097

access: closed

type: Journal Article

metadata version: 2020-07-30

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  - https://dblp.org/rec/journals/ijstm/LauNZL15
Henry C. W. Lau, Dilupa Nakandala, Li Zhao, Ivan K. W. Lai:
Using fuzzy logic approach in estimating individual guest loyalty level for international tourist hotels. Int. J. Serv. Technol. Manag. 21(1/2/3): 127-145 (2015)

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