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"Improving Service Quality through Use of Standard Workbenches."
Richard Goodwin et al. (2012)
- Richard Goodwin, Pietro Mazzoleni, SweeFen Goh, Aubrey Rember, Vibha Sinha, Debdoot Mukherjee, Senthil Mani:
Improving Service Quality through Use of Standard Workbenches. SRII Global Conference 2012: 361-368
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