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"Mobile Instant Messaging for Customer Service Interaction - Preparation of ..."

Hannes Schimmele, Stephan Schlögl, Aleksander Groth (2017)

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DOI: 10.5220/0006490100390049

access: closed

type: Conference or Workshop Paper

metadata version: 2019-09-03

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Hannes Schimmele, Stephan Schlögl, Aleksander Groth:
Mobile Instant Messaging for Customer Service Interaction - Preparation of a Model-based Approach Exploring Behavioral Intention. CHIRA 2017: 39-49

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