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"A Dyadic Analysis of Media Synchronicity and Task in Live Chat Online ..."

Shu Z. Schiller, Dennis F. Galletta (2006)

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DOI: —

access: closed

type: Conference or Workshop Paper

metadata version: 2013-02-13

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  dblp key:
  - conf/amcis/SchillerG06
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  persistent URL:
  - https://dblp.org/rec/conf/amcis/SchillerG06
Shu Z. Schiller, Dennis F. Galletta:
A Dyadic Analysis of Media Synchronicity and Task in Live Chat Online Customer Service (LCOCS). AMCIS 2006: 363

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