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ENTER 2017: Rome, Italy
- Roland Schegg, Brigitte Stangl:
Information and Communication Technologies in Tourism 2017, ENTER 2017, Proceedings of the International Conference in Rome, Italy, January 24-26, 2017. Springer 2017, ISBN 978-3-319-51167-2
Recommender Systems and Semantic Web
- Christoph Grün, Julia Neidhardt, Hannes Werthner:
Ontology-Based Matchmaking to Provide Personalized Recommendations for Tourists. 3-16 - Thuy Ngoc Nguyen, Francesco Ricci:
A Chat-Based Group Recommender System for Tourism. 17-30 - Elias Kärle, Umutcan Simsek, Zaenal Akbar, Martin Hepp, Dieter Fensel:
Extending the Schema.org Vocabulary for More Expressive Accommodation Annotations. 31-41 - Elise Wong, Rob Law, Gang Li:
Reviewing Geotagging Research in Tourism. 43-58 - Emanuele Mele, Lorenzo Cantoni:
Localization of National Tourism Organizations Websites: The Case of ETC Members. 59-71 - Amra Delic, Julia Neidhardt, Laurens Rook, Hannes Werthner, Markus Zanker:
Researching Individual Satisfaction with Group Decisions in Tourism: Experimental Evidence. 73-85
E-strategy and ICT for Innovation
- Kirsi Meriläinen:
From Floating to Leading: The Transformation of Digital Marketing Capabilities Through ICT Uptake in Tourism SMEs. 89-100 - Alex Yang-chan Hsu, Brian King, Dan Wang, Dimitrios Buhalis:
Entrepreneurship in the Contemporary Tourism Ecosystem: The Case of Incoming Tour Operators in Taiwan. 101-113 - Sangwon Park, Jason Li Chen:
Spill-over Effects of Online Consumer Reviews in the Hotel Industry. 115-127 - Jingjing Lin, Lorenzo Cantoni:
Assessing the Performance of a Tourism MOOC Using the Kirkpatrick Model: A Supplier's Point of View. 129-142
Smart Destinations and Big Data
- Rodolfo Baggio, Miriam Scaglione:
Strategic Visitor Flows (SVF) Analysis Using Mobile Data. 145-157 - Jason L. Stienmetz, Daniel R. Fesenmaier:
Structural Implications of Destination Value System Networks. 159-171 - Jimin Lee, Hanna Lee, Namho Chung, Chulmo Koo:
An Integrative Model of the Pursuit of Happiness and the Role of Smart Tourism Technology: A Case of International Tourists in Seoul. 173-186 - Wolfram Höpken, Dominic Ernesti, Matthias Fuchs, Kai Kronenberg, Maria Lexhagen:
Big Data as Input for Predicting Tourist Arrivals. 187-199
Virtual and Augmented Reality
- Elena Marchiori, Evangelos Niforatos, Luca Preto:
Measuring the Media Effects of a Tourism-Related Virtual Reality Experience Using Biophysical Data. 203-215 - Florian J. Zach, Iis P. Tussyadiah:
To Catch Them All - The (Un)intended Consequences of Pokémon GO on Mobility, Consumption, and Wellbeing. 217-227 - Iis P. Tussyadiah, Dan Wang, Chenge (Helen) Jia:
Virtual Reality and Attitudes Toward Tourism Destinations. 229-239 - Larissa Neuburger, Roman Egger:
An Afternoon at the Museum: Through the Lens of Augmented Reality. 241-254 - Peter Disztinger, Stephan Schlögl, Aleksander Groth:
Technology Acceptance of Virtual Reality for Travel Planning. 255-268
Mobile Services and Wearable Technologies
- Anneli Douglas, Berendien Lubbe, Adrene van der Merwe:
Managing Business Travellers' Use of Mobile Travel Applications. 271-283 - Fernanda Ortiz Rincon, Eleonora Tommasini, Mattia Rainoldi, Roman Egger:
The Future of Wearable Devices On-Site: A Scenario Technique Approach. 285-299 - Melanie Fraiss, Sofiya Iliycheva, Mattia Rainoldi, Roman Egger:
Copy and Paste for Hotel Mobile Websites? Or: The Power of Screen Sizes. 301-315 - Thomas Wozniak, Dorothea Schaffner, Katarina Stanoevska-Slabeva, Vera Lenz-Kesekamp:
Psychological Antecedents of Smartphone Users' Behaviour Along the Mobile Customer Journey. 317-330 - Ander García, María Teresa Linaza, Aitor Gutierrez, Endika Garcia:
Validation of a Gamified Mobile Experience by DMOs. 331-343
Online Consumer Behaviour
- Barbara Neuhofer, Adele Ladkin:
(Dis)Connectivity in the Travel Context: Setting an Agenda for Research. 347-359 - Daniel Leung, Astrid Dickinger, Lyndon J. B. Nixon:
Impact of Destination Promotion Videos on Perceived Destination Image and Booking Intention Change. 361-375 - Daniele Marchesani, Gabriele Piccoli, Tsz-Wai Lui:
The Impact of IT-Enabled Customer Experience Management on Service Perceptions and Performance. 377-386 - Miriam Scaglione, Colin Johnson, Pascal Favre:
Key Factors in the Booking Activity Process: The Case of Self-catering in Valais, Switzerland. 387-399 - Ping Wang, Xianfeng Zhang, Reima Suomi, Chuanming Sun:
Determinants of Customers' eWOM Behaviour - A System Success Perspective. 401-415 - Hyunae Lee, Namho Chung, Choong-Ki Lee:
Flight Cancellation Behaviour Under Mobile Travel Application: Based on the Construal Level Theory. 417-430 - Juho Pesonen, Katja Pasanen:
A Closer Look at Tourist Information Search Behaviour When Travelling Abroad: What Is the Role of Online Marketing in Choice of Destination? 431-443 - Sunny Sun, Rob Law, Chris Luk, Lawrence Hoc Nang Fong:
Channels for Searching Hotel and Travel Information. 445-458
Consumer Profiling
- Jing Ge, Ulrike Gretzel:
The Role of Humour in Driving Customer Engagement. 461-474 - Cristian Morosan, Agnes DeFranco:
Complementary Factors Influencing U.S. Consumers' Intentions to Connect Their Tablets to Hotel Networks: The Roles of Hedonic Motivations, Trust, and Heuristics. 475-487 - Yeongbae Choe, Daniel R. Fesenmaier, Christine Vogt:
Twenty-Five Years Past Vogt: Assessing the Changing Information Needs of American Travellers. 489-502 - Julia Neidhardt, Hannes Werthner:
Travellers and Their Joint Characteristics Within the Seven-Factor Model. 503-515 - Raffaele Filieri, Fraser McLeay, Bruce Tsui:
Antecedents of Travellers' Satisfaction and Purchase Intention from Social Commerce Websites. 517-528
e-Reputation Management and Online Reviews
- Astrid Dickinger, Lidija Lalicic:
Management Responses on Third-Party Review Websites: A Focus on Emotions and Service Recovery. 531-544 - Jelena Dorcic, Jelena Komsic:
Online Reputation and Tourism Destination Competitiveness - Conceptual Model Development and Pilot Testing. 545-558 - Shanshan Qi, Ning Chris Chen:
"Thank You for Your Stay, " and Then What? Macau Hotels' Responses to Consumer Online Reviews. 559-569 - Chunlan Wang, Zheng Xiang, Haiyan Song:
A Preliminary Analysis of Relationships Between Traveller Characteristics and Hotel Review Ratings. 571-580 - Hee Chung Chung, Hyunae Lee, Chulmo Koo, Namho Chung:
Which Is More Important in Online Review Usefulness, Heuristic or Systematic Cue? 581-594 - Larbi Safaa, Khalid El Housni, François Bédard:
Authenticity and Tourism: What TripAdvisor Reviews Reveal About Authentic Travel to Marrakech. 595-606 - Marianna Sigala:
How "Bad" Are You? Justification and Normalisation of Online Deviant Customer Behaviour. 607-622
Social Media
- Zheng Xiang, Qianzhou Du, Yufeng Ma, Weiguo Fan:
Assessing Reliability of Social Media Data: Lessons from Mining TripAdvisor Hotel Reviews. 625-638 - Junjiao Zhang, Naoya Ito, Wenxi Wu, Zairong Li:
"Don't Let Me Think!" Chinese Adoption of Travel Information on Social Media: Moderating Effects of Self-disclosure. 639-653 - Mohammed Jabreel, Antonio Moreno, Assumpció Huertas:
Do Local Residents and Visitors Express the Same Sentiments on Destinations Through Social Media? 655-668 - Seob-Gyu Song, Dae-Young Kim:
How Was Your Trip Experience While You Were Obsessed with Social Media? The Influence of Compulsive Social Media Usage on Trip Experience. 669-681 - Vu Thi Thao, Thomas Wozniak, Andreas Liebrich:
Customer Engagement in Facebook Brand Communities: Measurement and Best Practices from the Airline Industry. 683-696 - Dandison C. Ukpabi, Heikki Karjaluoto:
Influence of Social Media on Corporate Heritage Tourism Brand. 697-709 - Shohei Suzuki, Yohei Kurata:
An Analysis of Tweets by Local Mascot Characters for Regional Promotions, Called Yuru-Charas, and Their Followers in Japan. 711-724
Sharing Economy and New Business Models
- Ainhoa Serna, Jon Kepa Gerrikagoitia, Unai Bernabé, Tomás Ruiz:
A Method to Assess Sustainable Mobility for Sustainable Tourism: The Case of the Public Bike Systems. 727-739 - Daniel Leung, Astrid Dickinger:
Use of Bitcoin in Online Travel Product Shopping: The European Perspective. 741-754 - Iis P. Tussyadiah, Florian J. Zach, Jianxi Wang:
Attitudes Toward Autonomous on Demand Mobility System: The Case of Self-Driving Taxi. 755-766 - Ilona Pezenka, Christian Weismayer, Lidija Lalicic:
Personality Impacts on the Participation in Peer-to-Peer (P2P) Travel Accommodation Services. 767-780 - Lidija Lalicic, Christian Weismayer:
The Role of Authenticity in Airbnb Experiences. 781-794 - Roland Schegg, Brigitte Stangl:
Erratum to: Information and Communication Technologies in Tourism 2017.
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