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"Proposing Shocks and Dissatisfaction to Explain Quitting and Switching a ..."
Christian Maier et al. (2024)
- Christian Maier, Sven Laumer, Heshan Sun, Jason Bennett Thatcher, Tim Weitzel:
Proposing Shocks and Dissatisfaction to Explain Quitting and Switching a Service: An Image Theory Perspective. J. Assoc. Inf. Syst. 25(2): 4 (2024)
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