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"A Systematic Methodology for Service Innovation and Performance ..."
Hao-Ping Lo, Pi-Lien Chiu, Ming-Chuan Chiu (2013)
- Hao-Ping Lo, Pi-Lien Chiu, Ming-Chuan Chiu:
A Systematic Methodology for Service Innovation and Performance Measurement with a Home Service Case Study. ICSSI 2013: 162-169
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