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Streamline your customer interactions with Bird's Inbox

Manage all your customer communications in one place. Bird's unified Inbox brings together email, chat, voice, SMS, WhatsApp, and social media, empowering your team to deliver exceptional omnichannel support.

By clicking "Get a Demo" you agree to Bird's

Abandoned cart email and SMS reminder flow for Elysia Skincare, triggered by Shopify when cart value exceeds $19. Includes product image, return-to-cart button, and a discount code for free shipping, designed to recover lost sales.
Streamline your customer interactions with Bird's Inbox

Manage all your customer communications in one place. Bird's unified Inbox brings together email, chat, voice, SMS, WhatsApp, and social media, empowering your team to deliver exceptional omnichannel support.

By clicking "Get a Demo" you agree to Bird's

Abandoned cart email and SMS reminder flow for Elysia Skincare, triggered by Shopify when cart value exceeds $19. Includes product image, return-to-cart button, and a discount code for free shipping, designed to recover lost sales.
Streamline your customer interactions with Bird's Inbox

Manage all your customer communications in one place. Bird's unified Inbox brings together email, chat, voice, SMS, WhatsApp, and social media, empowering your team to deliver exceptional omnichannel support.

By clicking "Get a Demo" you agree to Bird's

Abandoned cart email and SMS reminder flow for Elysia Skincare, triggered by Shopify when cart value exceeds $19. Includes product image, return-to-cart button, and a discount code for free shipping, designed to recover lost sales.

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.

Explore More

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.

Explore More

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.

Explore More

Unified conversations

Manage all channels in one place

Handle customer conversations across SMS, WhatsApp, email, and more from a single inbox. Access complete conversation history and customer context across every channel.

Logos of key integrations on Bird, including HubSpot, Google Ads, Instagram, Adobe, Google Cloud, AWS, Salesforce, Mailchimp, Snowflake, and ActiveCampaign.

Unified conversations

Manage all channels in one place

Handle customer conversations across SMS, WhatsApp, email, and more from a single inbox. Access complete conversation history and customer context across every channel.

Logos of key integrations on Bird, including HubSpot, Google Ads, Instagram, Adobe, Google Cloud, AWS, Salesforce, Mailchimp, Snowflake, and ActiveCampaign.

Unified conversations

Manage all channels in one place

Handle customer conversations across SMS, WhatsApp, email, and more from a single inbox. Access complete conversation history and customer context across every channel.

Logos of key integrations on Bird, including HubSpot, Google Ads, Instagram, Adobe, Google Cloud, AWS, Salesforce, Mailchimp, Snowflake, and ActiveCampaign.
Audience builder interface for creating a high-value customer audience using Shopify data, filtered by total spend over $500 and address in NYC.”

AI-powered support

Enhance responses with AI

Let AI suggest replies, correct tone of voice, and check grammar before sending. Surface relevant FAQ answers instantly and generate personalized responses based on customer context.

Integrations

Enhance responses with AI

Let AI suggest replies, correct tone of voice, and check grammar before sending. Surface relevant FAQ answers instantly and generate personalized responses based on customer context.

Integrations

Enhance responses with AI

Let AI suggest replies, correct tone of voice, and check grammar before sending. Surface relevant FAQ answers instantly and generate personalized responses based on customer context.

Connect customers to the right expert

Automatically route conversations based on intent, language, and sentiment. Direct urgent issues to priority queues and match customers with representatives who can best help them.

Automated VIP email journey for Elysia Skincare, featuring AI-generated content and actionable insights. Includes sign-up, opt-in, and a 96% email open rate, promoting exclusive VIP benefits.

Connect customers to the right expert

Automatically route conversations based on intent, language, and sentiment. Direct urgent issues to priority queues and match customers with representatives who can best help them.

Automated VIP email journey for Elysia Skincare, featuring AI-generated content and actionable insights. Includes sign-up, opt-in, and a 96% email open rate, promoting exclusive VIP benefits.

Connect customers to the right expert

Automatically route conversations based on intent, language, and sentiment. Direct urgent issues to priority queues and match customers with representatives who can best help them.

Automated VIP email journey for Elysia Skincare, featuring AI-generated content and actionable insights. Includes sign-up, opt-in, and a 96% email open rate, promoting exclusive VIP benefits.

Rich Interactions

Create engaging conversations

Share product images, video walkthroughs, files, and payment links during chats. Enable customers to complete purchases and resolve issues without leaving the conversation.

Email editor interface with a subject line assistant for Elysia Skincare, featuring a 15% discount promotion and customizable layout options.

Rich Interactions

Create engaging conversations

Share product images, video walkthroughs, files, and payment links during chats. Enable customers to complete purchases and resolve issues without leaving the conversation.

Email editor interface with a subject line assistant for Elysia Skincare, featuring a 15% discount promotion and customizable layout options.

Rich Interactions

Create engaging conversations

Share product images, video walkthroughs, files, and payment links during chats. Enable customers to complete purchases and resolve issues without leaving the conversation.

Email editor interface with a subject line assistant for Elysia Skincare, featuring a 15% discount promotion and customizable layout options.
UI for scheduling email campaigns with options to select a future date, time, recipient’s timezone, and send immediately or schedule.

Collaboration features

Work together seamlessly

Share notes internally, bring in specialists for expert advice, and maintain conversation context across team handovers. Keep your whole team coordinated while supporting customers.

Explore Integrations

Integrations

Work together seamlessly

Share notes internally, bring in specialists for expert advice, and maintain conversation context across team handovers. Keep your whole team coordinated while supporting customers.

Explore Integrations

Integrations

Work together seamlessly

Share notes internally, bring in specialists for expert advice, and maintain conversation context across team handovers. Keep your whole team coordinated while supporting customers.

Explore Integrations

Customer context

Access complete customer insights

View comprehensive customer data, interaction history, and purchase information during conversations. Provide personalized support using insights from your connected business tools.

UI of campaign reporting displaying message performance over time, including messages sent and delivered with detailed analytics.

Customer context

Access complete customer insights

View comprehensive customer data, interaction history, and purchase information during conversations. Provide personalized support using insights from your connected business tools.

UI of campaign reporting displaying message performance over time, including messages sent and delivered with detailed analytics.

Customer context

Access complete customer insights

View comprehensive customer data, interaction history, and purchase information during conversations. Provide personalized support using insights from your connected business tools.

UI of campaign reporting displaying message performance over time, including messages sent and delivered with detailed analytics.
Personalized skincare promotion using AI, offering a discount code via WhatsApp, SMS, email, and RCS channels for free shipping.

Automations

Automate routine tasks

Set up automated workflows for common requests, collect customer information via chatbots, and trigger follow-up actions automatically. Let AI handle repetitive work while agents focus on complex issues.

Integrations

Automate routine tasks

Set up automated workflows for common requests, collect customer information via chatbots, and trigger follow-up actions automatically. Let AI handle repetitive work while agents focus on complex issues.

Integrations

Automate routine tasks

Set up automated workflows for common requests, collect customer information via chatbots, and trigger follow-up actions automatically. Let AI handle repetitive work while agents focus on complex issues.

Customers

Hear it from our customers

Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.

4x

More work accomplished

"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."

Tammi St. Angelo, Global Marketing Automation and Email Strategy

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris, Senior Product Manager for Growth

Intergrations

Connect your existing tools and data sources with ease

Integrate your existing apps, systems, and data sources in just a few clicks.

Pricing

Flexible plans for businesses of all sizes

Bird charges based on the number of Contacts you are targeting on a monthly basis.

Customers

Hear it from our customers

Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.

4x

More work accomplished

"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."

Tammi St. Angelo, Global Marketing Automation and Email Strategy

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris, Senior Product Manager for Growth

Intergrations

Connect your existing tools and data sources with ease

Integrate your existing apps, systems, and data sources in just a few clicks.

Pricing

Flexible plans for businesses of all sizes

Bird charges based on the number of Contacts you are targeting on a monthly basis.

Customers

Hear it from our customers

Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.

4x

More work accomplished

"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."

Tammi St. Angelo, Global Marketing Automation and Email Strategy

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris, Senior Product Manager for Growth

Intergrations

Connect your existing tools and data sources with ease

Integrate your existing apps, systems, and data sources in just a few clicks.

Pricing

Flexible plans for businesses of all sizes

Bird charges based on the number of Contacts you are targeting on a monthly basis.

Platform

Explore the rest of the platform

One integrated platform for Marketing, Service, Payments and API’s.

Marketing

Expand your audience, create personalized campaigns, and marketing journeys.

Service

Provide exceptional customer support with intuitive ticket management and analytics.

Payments

Simplify online payments and in-chat checkouts across multiple currencies.

Developers

Integrate SMS, WhatsApp, Email and social channels into your workflow.

Platform

Explore the rest of the platform

One integrated platform for Marketing, Service, Payments and API’s.

Marketing

Expand your audience, create personalized campaigns, and marketing journeys.

Service

Provide exceptional customer support with intuitive ticket management and analytics.

Payments

Simplify online payments and in-chat checkouts across multiple currencies.

Developers

Integrate SMS, WhatsApp, Email and social channels into your workflow.

Platform

Explore the rest of the platform

One integrated platform for Marketing, Service, Payments and API’s.

Marketing

Expand your audience, create personalized campaigns, and marketing journeys.

Service

Provide exceptional customer support with intuitive ticket management and analytics.

Payments

Simplify online payments and in-chat checkouts across multiple currencies.

Developers

Integrate SMS, WhatsApp, Email and social channels into your workflow.

Marketing

The AI-first omnichannel marketing tool

Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology. 

Marketing

The AI-first omnichannel marketing tool

Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology. 

Marketing

The AI-first omnichannel marketing tool

Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology. 

FAQs

Any questions left unanswered?
What is Bird's unified inbox, and how does it work?

Bird's unified inbox brings together all customer communications from email, chat, voice, SMS, WhatsApp, and social media into a single platform. This allows your team to manage interactions efficiently, ensuring no customer message is missed.

How does Bird's inbox improve customer support?
Can I automate responses within Bird's inbox?
How can I personalize customer communications with Bird's inbox?
Does Bird's inbox support omnichannel communication?n
Can I measure the performance of my inbox workflows?
Is Bird's inbox secure?

FAQs

Any questions left unanswered?
What is Bird's unified inbox, and how does it work?

Bird's unified inbox brings together all customer communications from email, chat, voice, SMS, WhatsApp, and social media into a single platform. This allows your team to manage interactions efficiently, ensuring no customer message is missed.

How does Bird's inbox improve customer support?
Can I automate responses within Bird's inbox?
How can I personalize customer communications with Bird's inbox?
Does Bird's inbox support omnichannel communication?n
Can I measure the performance of my inbox workflows?
Is Bird's inbox secure?

FAQs

Any questions left unanswered?
What is Bird's unified inbox, and how does it work?

Bird's unified inbox brings together all customer communications from email, chat, voice, SMS, WhatsApp, and social media into a single platform. This allows your team to manage interactions efficiently, ensuring no customer message is missed.

How does Bird's inbox improve customer support?
Can I automate responses within Bird's inbox?
How can I personalize customer communications with Bird's inbox?
Does Bird's inbox support omnichannel communication?n
Can I measure the performance of my inbox workflows?
Is Bird's inbox secure?
The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's

The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's

The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's