1 posts tagged with needtoplanbetter by andariel.
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What can I do about a non-refundable airline ticket I can't use?
Two days ago I bought a $1500 airline ticket through Swiss Air as a gift for my mother. This was roundtrip, from US to Switzerland and back. Things just didn't work out, and now she can't go. I called today and talked to a customer service rep and a supervisor, who informed me that I can get a whopping $12 refund. Is my only option to just keep a $1500 piece of paper? Ideally I would like a refund. I realize that the "non-refundable" part presents a problem. Side note: they should probably put that somewhere on the confirmation email or website. If not, can I sell the ticket? Give it away? Do anything besides use this as a $1500 life lesson? I'm not really interested in giving them another $250 to book with them in the next year.
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