Support and Services for MySQL
The World’s Most Renowned MySQL Experts at Your Service
Unmatched MySQL expertise for everything from
day-to-day operations to your most ambitious and
transformative projects.
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Resolve issues quicker and ensure the continuous performance of MySQL and its extensions with 24x7 consultative support.
Support
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Free your team to focus on strategic priorities with proactive, round-the-clock database management at a fraction of the cost of a dedicated, full-time DBA.
Managed Services
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Solve your complex database performance issues and design challenges with our expert team at your side.
Consulting
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Level up your teams’ MySQL skills with instructor-led, hands-on training. Onsite or remote.
Training
Percona Support for MySQL
Round-the-clock, on-demand expertise for technical challenges or performance optimizations. SLA response times as fast as 15 minutes.
Choose Percona Support for MySQL if you need help solving issues like:
- Poorly optimized queries
- Slow response times
- Unlocked security
- Incorrectly installed software
- Improperly configured settings
- Backup and recovery issues on Kubernetes
- Inefficient resource usage or scaling problems
- Compatibility and integration challenges with other Kubernetes services
Percona Support for MySQL is available in Advanced (production environments) and Premium (mission-critical environments) tiers.
Percona Managed Services for MySQL
24x7x365 hands-on database monitoring and management. Reduce critical incidents and free your team to focus on more strategic initiatives.
Choose Percona Managed Services for MySQL and get:
- 24x7x365 proactive monitoring and alerting
- Up to 15-minute SLA response times
- Automated weekly and monthly reports
- Incident management and root cause analysis (RCA)
- Robust change management
- Dedicated blocks of DBA hours
- Named service delivery manager (SDM)
- Data compliance on Kubernetes
- Regular backup and recovery testing
Percona Managed Services for MySQL is available in Advanced (production environments) and Premium (mission-critical environments) tiers.
Percona Consulting for MySQL
Custom-scoped projects from some of the world’s most recognized authorities in MySQL.
Choose Percona Consulting for MySQL for complex problem solving:
- Architecture and design
- Deployments, setups, and configurations
- Upgrades and migrations
- Maintenance and health assessments
- Performance tuning and security audits
- Percona Monitoring and Management set up and learning
- Multi-regional and hybris setups
Percona Training for MySQL
Master MySQL with instructor-led courses for both DBAs and developers. Available onsite, virtually, or hybrid
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DBAs
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Developers
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Need help with MySQL on Kubernetes?
Meet our experts
Marco Tusa
- MySQL Technical Lead
- 17+ years of experience as a MySQL DBA/Consultant/Technical Leader
- Collaborates with Massachusetts Institute of Technology (MIT) Media Lab on sustainable information technology in developing countries
Sveta Smirnova
- Principal MySQL Support Engineer
- 18+ years of experience as a MySQL Support Engineer
- Author of MySQL Cookbook and MySQL Troubleshooting
Vinicius Grippa
- Lead Senior Support Engineer for MySQL
- 13+ years of experience designing databases for mission-critical applications
Marco Tusa
- MySQL Technical Lead
- 17+ years of experience as a MySQL DBA/Consultant/Technical Leader
- Collaborates with Massachusetts Institute of Technology (MIT) Media Lab on sustainable information technology in developing countries
Sveta Smirnova
- Principal MySQL Support Engineer
- 18+ years of experience as a MySQL Support Engineer
- Author of MySQL Cookbook and MySQL Troubleshooting
Vinicius Grippa
- Lead Senior Support Engineer for MySQL
- 13+ years of experience designing databases for mission-critical applications
- Author of Learning MySQL: Get a Handle on Your Data
Why choose Percona Support and Services for MySQL?
MySQL expertise you
can trust
Access 7 popular open source projects with no proprietary limitations holding you back.
Real-time, truly responsive support
Manage your data on your terms without being locked into specific services or providers.
Reduced costs and
complexity
Benefit from specialized support for your complex databases on Kubernetes, designed around your needs.
Assistance on any
environment
Support any environment–
on premises, in the cloud, or as a hybrid of the two.
Simplified support
and pricing
Our simplified contracts and flexible pricing are designed to meet your budgetary requirements.
Why Choose Percona Support and Services for MySQL?
MySQL expertise you
can trust
Access 7 popular open source projects with no proprietary limitations holding you back.
Real-time, truly responsive support
Manage your data on your terms without being locked into specific services or providers.
Reduced costs and
complexity
Benefit from specialized support for your complex databases on Kubernetes, designed around your needs.
Assistance on any
environment
Support any environment–
on premises, in the cloud, or as a hybrid of the two.
Simplified support
and pricing
Our simplified contracts and flexible pricing are designed to meet your budgetary requirements.
What our customers are saying
Tim Mirecki • Vice President of Technology, Carpages.ca
Percona is the authority on MySQL performance and scalability. Having the most knowledgeable team on our side is the reason we chose Percona to support our production database infrastructure.
Hear more from Carpages.ca
Krisztian Banhidy • Senior DevOps Engineer, Peak
Working with Percona has helped Peak maintain and improve our database pipelines, keeping millions of daily active users enjoying a fast, uninterrupted, gaming experience.
Russ Smith • Database Reliability Engineer at PagerDuty
Percona are the MySQL experts and the support their team can provide is invaluable during times of crisis…We’ve used Percona for everything from finding a bad configuration to validating and submitting MySQL bug reports, and ensuring that mission-critical projects around data come off without a hitch.
Hear more from PagerDuty
Hear more from Carpages.ca
Tim Mirecki
Vice President of Technology, Carpages.ca
Vice President of Technology, Carpages.ca
Percona is the authority on MySQL performance and scalability. Having the most knowledgeable team on our side is the reason we chose Percona to support our production database infrastructure.
Hear more from Peak
Krisztian Banhidy
Senior DevOps Engineer, Peak
Senior DevOps Engineer, Peak
Working with Percona has helped Peak maintain and improve our database pipelines, keeping millions of daily active users enjoying a fast, uninterrupted, gaming experience.
Hear more from PagerDuty
Russ
Database Reliability Engineer at PagerDuty
Database Reliability Engineer at PagerDuty
Percona are the MySQL experts and the support their team can provide is invaluable during times of crisis…We’ve used Percona for everything from finding a bad configuration to validating and submitting MySQL bug reports, and ensuring that mission-critical projects around data come off without a hitch.
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Have Questions?
Frequently Asked Questions
How can effective MySQL support enhance business operations?
Effective MySQL support ensures your database systems run smoothly, minimizing downtime and performance bottlenecks. This leads to improved application performance, better user experiences, and increased operational efficiency. Expert support can also provide proactive maintenance, timely updates, and quick resolutions to any issues, ensuring your business operations are not disrupted.
What are the key components of Percona's MySQL Support and Services?
Percona offers support, managed services, consulting, and training for MySQL. This includes, but is not limited to, 24×7 technical support, proactive monitoring, performance tuning, security audits, and regular maintenance. Percona also offers consulting services for more complex projects like database architecture and design, disaster recovery planning, high availability solutions, and more.
What types of support does Percona offer for MySQL databases?
Percona offers comprehensive support for MySQL databases, including 24×7 technical support, emergency troubleshooting, performance optimization, security assessments, and upgrade assistance. We provide tailored solutions to meet the specific needs of your business, ensuring your MySQL databases are running efficiently and securely.
How can Percona Managed Services for MySQL optimize MySQL database management?
Percona’s managed services take the burden of database management off your shoulders, allowing you to focus on your core business activities. Our experts handle everything from routine maintenance and performance tuning, monitoring and alerting, and backups and security.
What MySQL consulting services does Percona provide?
Percona provides a range of MySQL consulting services, including database design and architecture, performance tuning, scalability planning, security audits, and disaster recovery planning. Our consultants work with you to understand your specific requirements and develop customized solutions that enhance the performance and reliability of your MySQL databases.
How does Percona assist with MySQL database architecture and design?
Percona assists with MySQL database architecture and design by offering expert guidance on best practices and optimal configurations. Our consultants will analyze your business requirements and design a scalable, efficient, and secure database architecture that meets your needs.
Can Percona help with performance tuning for MySQL databases?
Yes, Percona can help with performance tuning for MySQL databases. Our experts analyze your database performance, identify bottlenecks, and implement optimizations to improve query response times and overall database efficiency. This includes indexing strategies, query optimization, and configuration adjustments to ensure your MySQL databases perform at their best.
Can Percona assist with setting up and configuring new MySQL deployments?
Yes, Percona can assist with setting up and configuring new MySQL deployments. Our experts will guide you through the installation process, configure your databases for optimal performance and security, and ensure your new MySQL deployments are integrated seamlessly into your existing infrastructure. We can also provide ongoing support to help you manage and maintain your new MySQL environments effectively.
Does Percona offer services for MySQL on Kubernetes?
Yes, Percona brings exceptional expertise in managing MySQL at scale on Kubernetes across various environments, including cloud, on-premises, and hybrid or multi-cloud setups. We provide extensive MySQL services in containerized environments using our open-source, industry-leading Kubernetes Operator for MySQL, Percona Everest for internal platform development, and Percona Monitoring and Management for Kubernetes. This ensures advanced management and scalability for your MySQL clusters.