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MLB NYC Flagship retail store logo

Welcome to the MLB Flagship Store!

Visit/Contact Us

1271 Avenue of the Americas
New York, NY 10020

Map and Directions »
Return Policy »

Hours: 10 a.m. - 8 p.m. ET Everyday
Phone: (332) 228-1040
[email protected]

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MLB Flagship Store Return Policy

Returns with Original Receipts

A full refund or exchange will be issued, by the original payment method with a receipt within 30 days of the purchase date. We accept returns of unworn, unwashed, and undamaged merchandise with original tags attached. After 30 days, merchandise may be exchanged only with manager approval.

Returns with No Receipts

Unwashed, unworn, or defective merchandise with original tags attached may only be returned with a valid photo ID. Merchandise returned without a receipt may be exchanged only at the last activity/sale price OR the current selling price, whichever is lowest.

Memorabilia, Customized items, and Game-Used Memorabilia are FINAL SALE.

MLB Flagship Store Location