Rich Schillbach

🎉 I am excited to talk "Grit, Grace, and Gainsight" with the Client Success Dream Team 😍 at SAP Concur for #GainsightPulse2024. If you're attending #Pulse for the first time like me 🙋‍♀️, feel free to share any essential tips and tricks in the comments for making the most out of the experience!

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𝐌𝐚𝐫𝐓𝐞𝐜𝐡𝟑𝟔𝟎 Exclusive Conversation with Ed King, 𝐅𝐨𝐮𝐧𝐝𝐞𝐫 𝐀𝐧𝐝 𝐂𝐄𝐎 of Openprise The GTM strategies that were once considered the gold standard over the past ten years might not hold up today. Leaders must critically evaluate their approaches and recognize that the success of previous GTM strategies, especially during times of economic prosperity and abundant funding, doesn't guarantee effectiveness in the current climate. Full Interview Here: https://gag.gl/Mfpnc2 #martech360 #marketingtechnology #artificialintelligence #Salesenablement #Openprise #Revenuegrowth #RevenueOperationsDataAutomation

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🤩 Yeah, baby. Go-to-Market going mainstream! 🤩 🏆 Finally, getting the attention it deserves. GTM is evolving from a one-time new product launch to how a company operates every day - essentially becoming the company's operating system, unifying the X-functional teams working as "one team" focused on revenue growth and a great connected user experience— no more finger-pointing. 👉 👈 Yep, Marketing and Sales, we have all been guilty of this when the going got rough. 🥺 It has been a long road in Product Marketing, with many bumps and bruises along the way. 🤕 GTM is definitely "BetterTogether"! ☮️ ☮️ 🩷 🩷 🥂 Sangram Vajre, @Bryanbrown, and Lindsay Cordell have led the charge at  GTM Partners for the last 3 years 🔥 🔥 , redefining the future of GTM, making it simpler with Sangram's new book "Move" the 4-question GTM framework and a repeatable system with its innovative GTM OS (Operating System) that connects strategy and execution. Congratulations to all the 2024 GTM OS all-stars !!! 🤩 🏆 💪 I am excited to be part of the GTM OS movement as a GTM Partners certified advisor helping B2B CEOs, Founders, CMOs, CROs, Revops, and CS transform their GTM and align 🎯 their teams to accelerate growth. And yes, all of it sprinkled with a bit of "Better Together" good vibes. ☮️ Are you ready for 2025? Up your GTM game: 🔍 Take the free MOVE 4-question GTM assessment online (takes 5 minutes) https://lnkd.in/gCRw6fXm 📕 Buy the book https://a.co/d/iGXlOXk 💪 Consider getting your team GTM OS certified https://lnkd.in/gERTCj3x 🔥 Want to know more - feel free to book a time with me https://lnkd.in/g7MipHP7 Join a CXO roundtable on Nov 21st at 10 PST on GTM challenges for 2025 - DM me if you are interested in participating. Claude #GTM #GTM Better #ProductMarketing #2025planning

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2024 has been an incredibly transformative year for AI and its evolving role in revenue enablement. With the year coming to a close, it's the perfect time to reflect on these innovations, like all of the unique and exciting capabilities GenieAI offers to sales teams! 🌟 Take a look and see what's under the GenieAI tree today! ⤵ #salesai #sales #aitools #salestools #innovation #ai

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I'm really proud of this ebook. The problem of agent turnover in the contact center has plagued the CX industry for some time and technology isn't making it better. Knowing we are at a place where GenerativeAgents can help fill those empty seats is a good use of AI in my view. Great writing (and illustrating) Zach Franzen ASAPP

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Did you know that 27% of frontline workers experience stress from understaffed shifts? Smart scheduling and digital platforms can help streamline staffing and improve work-life balance Read our e-book for more insights! 📖✨ https://bit.ly/3SUathY #SmartScheduling #EmployeeWellbeing #DeskFreeWorkers #WorkforceManagement

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2024 has already proven to be a transformative year for partner marketing. Our joint opportunity is massive, and we—in ServiceNow Global Partner Marketing—are all in. As we scale to $20B in revenue, your expertise and co-creations are a key driver to our joint success! We know you’re focused on getting to market faster¾and building your business. And we want to make it even easier for you to work with us and get your job done. We’re committed to elevating the partner marketing experience to give you immediate access to the strategies, programs, and campaigns that’ll help you create the demand to get there. Join me at the Global Partner Marketing booth at Knowledge 2024 to learn more about all we’ve done … and all that is to come. We’re ready to answer your questions, get your feedback, and explore what we can accomplish in 2024 and beyond. Here’s a quick sneak peek … Discover and learn Gain full access to everything our partner marketing teams offer—in one place. Our new digital front door will help you find the right programs, strategies, tools, trainings, and resources—when and where they’re needed. Our new Partner Marketing Institute offers in-depth training—from strategy to best practices—to hone expertise and maximize our joint marketing ROI. Create and customize Spend less time building—and more time doing. Campaign Creator will allow you to access turnkey, curated campaigns that are easy to co-brand and customize, so you can create excitement in the market. And when custom content—or extra support—is needed, access our Demand Center to leverage a marketplace of ServiceNow-vetted and trained vendors to speed up timelines and make procurement processes simpler. Engage and connect Grow pipeline and accelerate opportunities with new and existing customers through programs that maximize impact. We’ve made it easier for you to launch awareness and demand campaigns on leading-edge topics. And our impact is amplified when we leverage various incentive and recognition programs—whether it’s Partner Development Fund co-funding, grants for partner award winners, or exclusive assets for specialization partners. Knowledge is just around the corner, and I’m thrilled to connect with you in Las Vegas at the Partner Pavilion to demo new experiences and tools that will help us grow together.

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💥 What is the impact of SOCi's Genius Agents? In our latest blog, we dive into how these AI-powered agents complete complex workflows across search, social, and reputation, letting you focus on the strategies that matter most. Curious how companies like Kumon and Souther Rock Restaurants use SOCi to increase visibility, engage customers authentically, and drive measurable results at every location? 👉 Read the full blog here: https://lnkd.in/eRtHh3qt

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Today Zig Serafin shared the latest XM innovations from Qualtrics, enabled by Qualtrics AI. Experience management with AI delivers humanized intelligence, making it possible for every organization to build an understanding of every customer and employee. This understanding creates human connections at scale. Hear more about Qualtrics AI from Zig, and stay tuned for more from #QualtricsX4 ⬇ https://lnkd.in/ekTRYRwM .

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As a follow on to our recent recognition as a Leader in The Forrester Wave™: Email we are proud to announce we’ve been recognized as a Strong Performer in the first-ever Forrester Wave™: Customer Data Platforms for B2C 2024 report. The next gen #ZetaGlobal CDP empowers modern CMOs with AI-driven insights for deeper personalization and greater marketing impact. With the Zeta Marketing Platform we are providing a world class and recognized leading Marketing solution to our customers. Curious to learn more? Check out our blog for the full story! #CDP #MarketingInnovation #AI

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🚀 Harness the power of your data with Tealium's "Integrate Everything" solution! Enable every part of your organization, from developers to marketers, to leverage data in ways you've only dreamed of. Learn how Tealium provides access to an expanded range of data types, customization flexibility, and essential connections within the technology ecosystem. 📍Access data your way: Over 1000 new sources available through no-code solutions for optimal customer experiences. 📍Tailor your data application: Tackle any integration obstacle with adaptable tools. 📍Leverage your data effectively: Versatile integrations solve specific industry issues such as signal loss and changes in privacy regulations. Click the link to discover more: https://gag.gl/QFqQe5

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I'm overwhelmed by the idea that any news organization would cover me joining a new company. Part of me desperately wants to hide from this type of attention but I'm also honored to be a part of this team. It's only been four short weeks. But that's been more than enough exposure to know we're building something that will transform manufacturing. It's also clear that the experience of building CADDi in the US is going to transform me and all the great people I'm lucky enough to call teammates. If being a part of that sounds interesting to you, I hope you'll send me a DM or a connect. CADDi, #manufacturing, #artificialintelligence, #creatingvalue #

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Thanks to Dave Rigotti and team for a wonderful #PLGTM conference in SF. I had great discussions with sales and marketing leaders and here are some observations on how PLG has evolved. Part 1: Time to rethink PLG practice ✔ While the core idea of PLG revolves around self-service adoption and user-driven growth, the practice has evolved, and companies are recognizing the need for a hybrid approach. ✔ For a lot of practitioners, PLG means self-service and users adopt the product without sales support. In practice, PLG leads to increases S&M costs increasing CAC. So, it no more just about building a product but putting the marketing $ behind it. ✔ Enterprise buyers are researching on their own and have good information before they come to the call. Huge number of prospects want sales help in navigating the value prop but want to try out themselves. ✔ PLG does lead to execution speed driving the awareness, showing the value, decreasing sales cycles and enabling simple and faster expansion. ✔ There is a myth that only startups or B2C companies use PLG and has to be bottom-up approach. While many of the companies we know and products we use might be B2C, lot of enterprise B2B companies are PLG as well. e.g. users can simply signup and start using Calendly, Canva or Airtable. teams can start using the products like loom, figma and datadog. ✔ Bringing customers need a hybrid approach in 2024. You need to provide user value created by the product and buyer value created by sales teams. Think about product market fit and product customer fit - leading to greater number of happy customers ✔ Every KPI you are measuring should drive an outcome. If you collect data, ask "what is it used for? " and "how does it help customer or adoption?" ✔ As the PLG model continues to evolve, companies must adapt and embrace a balanced approach that leverages the power of self-service adoption while providing sales support to drive customer success and long-term growth. Thanks to David Yockelson and Dave Boyce for providing engaging discussion on the core of PLG. #productledgrowth #productledsales #salesledgrowth #startups #salesleadership #productmanagement

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🌟 Beeline Acuity Shines in Everest Group's Peak Matrix Report 🌟 We're thrilled to announce that Beeline has been recognized as both a Leader and a Star Performer in the prestigious Everest Group Peak Matrix report! This dual recognition reflects our commitment to innovation and excellence in the industry. 🔍 Introducing Beeline Acuity: Our cutting-edge platform, Beeline Acuity, overlays your workforce data across all systems of record. Acuity uncovers hidden pockets of information that might otherwise go unnoticed, delivers actionable insight and highlights compliance risks. 💡 Why this matters to you: Full workforce visibility: No more overlooked workers Compliance confidence: Mitigate risks with comprehensive data Data-driven decisions: Turn insights into strategic actions 🤝 Ready to illuminate your workforce data? Let's connect! Our team is eager to show you how Beeline Acuity can transform your people data into a strategic asset. #BeelineAcuity #WorkforceIntelligence #DataAnalytics #HRTech 

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What is the BIGGEST advantage for RevOps? Cross-functional collaboration 🚀 Danny Schonfeld, VP of RevOps at Glia, says that fostering strong partnerships with each function is necessary, because: 1️⃣ They can get a different perspective from like-minded people 2️⃣ They can assess the impact of one function’s project on the others Danny also talks to Mike Groeneveld (Everstage) about: ✅ Mastering the art of prioritizing tasks ✅ Significance of cross-functional collaboration ✅ 3 skills every great RevOps professional must have Head over to the link in comments to listen to the full conversation 🎧 #podcast #gotomastersshow #revenueoperations

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