Don't like when actors/actresses can't get the British accent right. Assistant to the main character... went from down south to high Brit. Get the accents if you want to sell a movie. It's so ugh... those of us who know, know. As I keep watching it gets worse. The movie itself is good. But as I watch and listen, it just makes me want to pull my teeth out. There is the Bully aspect, said in the early parts, and comes to a head near the end, which may trigger those of low continence. But time for folks who have been a bully and regretted it. And who have been a victim of a bully and rise above it?! All in all a cute Holiday movie. Just don't put a 'Brit' in a movie like this unless they are authentic.