We’re building a more accessible future
Amazon’s vision is to become Earth’s most customer-centric company. That means making our devices and services accessible to everyone—especially people with disabilities.
Discover paths to accessibility
Vision
Identify products with Alexa, watch your favorite shows and movies with audio description, increase font sizes and magnification, and access your Fire tablet, Echo Show, or Kindle with the VoiceView screen reader.
Learn more about accessibility features for visual disabilities
Hearing
Enjoy movies with closed captions, connect with friends using Call Captioning, and pair select hearing aids and devices to Fire TV for private listening.
Learn more about accessibility features for hearing disabilities**
Mobility
Use Alexa to complete shopping tasks, cue up entertainment on Fire TV, and control your smart home devices — plus Switch Access to interact with Fire tablets.
Learn more about accessibility features for mobility disabilities
Learning
Customize your Kindle reading experience with a range of fonts, sizes and layout options, improve readability with text-to-speech and real-time highlighting with Assistive Reader, and let Reading Ruler help keep you focused while reading. Use Speak Selection on Fire tablet to select specific items to be read aloud.
Speech
Find new ways to engage with Alexa and Amazon's devices and services, and to call or message your friends without needing to use your voice.
Learn more about accessibility features for speech disabilities
How-to videos
Learn about your Amazon devices with clear instructional videos that show you how to unbox and set them up, and use their accessibility features.
Learn how to use your Amazon devices with step-by-step guidance
Accessibility runs in the family
We’re working hard to make all of our devices and services great for customers with disabilities. Find out what our accessible products can do for you.
Alexa devices
Explore the accessibility features for the Alexa-powered Echo, Echo Dot, Echo Show, and more.
Fire TV
See the latest accessibility features for Fire TV streaming media devices and Smart TVs.
Fire tablets
Find out more about accessibility features on Fire tablets for both adults and kids.
Kindle devices
Discover how accessibility features on Kindle devices and apps make reading easier.
Accessible services
Amazon and subsidiaries like Shopbop, and Zappos support shopping for a wide range of products without the need to travel to a physical store. And Prime shipping offers fast delivery options.
Alexa keeps you informed, entertained, and organized through voice interaction, music playback, and timers, and through smart home integration that simplifies your everyday routines.
The Kindle app makes it easier to read, the Kindle store makes book shopping simple, and the Kindle Direct Publishing website helps you publish your own books.
Audible unleashes the power of the spoken word through the publication of premium audio storytelling, including narrated audiobooks, podcasts, and exclusive series.
Prime Video brings award-winning content and a vast collection of captioned and audio-described titles to your living room, tablet, or phone. Learn more about Prime Video
Amazon Web Services (AWS) provides world-leading cloud technologies that help any organization and any individual build solutions to transform industries, communities, and lives for the better. Learn more about AWS Accessibility
Learn more with our how-to videos
Designing our devices to be accessible is just the beginning. We’re also making our how-to videos more useful, with simple instructions for unboxing, setting up, and using accessibility features, and every step in between.
Learn how to use your Amazon devices with step-by-step guidance
How can we help?
Getting help
We go the extra mile to assist you with Amazon devices, Alexa, and your shopping experience. If you would like help, please contact our dedicated accessibility customer support representatives.
Help yourself
We offer self-service tools for device help and troubleshooting, as well as tips and tricks for using Alexa. For more information about accessibility features, visit our device customer support pages.
