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Privacy in Immersive Extended Reality: Exploring User Perceptions, Concerns, and Coping Strategies

Authors:

Derrick M. Wang,

Lennart E. Nacke,

Leah Zhang-KennedyAuthors Info & Claims

CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing Systems

Article No.: 784, Pages 1 - 24

https://doi.org/10.1145/3613904.3642104

Published: 11 May 2024 Publication History

Abstract

Extended Reality (XR) technology is changing online interactions, but its granular data collection sensors may be more invasive to user privacy than web, mobile, and the Internet of Things technologies. Despite an increased interest in studying developers’ concerns about XR device privacy, user perceptions have rarely been addressed. We surveyed 464 XR users to assess their awareness, concerns, and coping strategies around XR data in 18 scenarios. Our findings demonstrate that many factors, such as data types and sensitivity, affect users’ perceptions of privacy in XR. However, users’ limited awareness of XR sensors’ granular data collection capabilities, such as involuntary body signals of emotional responses, restricted the range of privacy-protective strategies they used. Our results highlight a need to enhance users’ awareness of data privacy threats in XR, design privacy-choice interfaces tailored to XR environments, and develop transparent XR data practices.

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CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing Systems

May 2024

18961 pages

ISBN:9798400703300

DOI:10.1145/3613904

Editors:
Florian Floyd Mueller
Monash University
,
Penny Kyburz
The Australian National University
,
Julie R. Williamson
University of Glasgow
,
Corina Sas
Lancaster University
,
Max L. Wilson
University of Nottingham
,
Phoebe Toups Dugas
Monash University/New Mexico State University
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Irina Shklovski
University of Copenhagen

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Cited By

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https://doi.org/10.37188/lam.2025.023
Husca H(2024)Feeling Uneasy in VR? Measuring User Perception of Data Collection Practices in Extended RealityACM Symposium on Applied Perception 202410.1145/3675231.3678873(1-2)Online publication date: 30-Aug-2024
https://dl.acm.org/doi/10.1145/3675231.3678873
Hadan HChoong LZhang-Kennedy LNacke L(2024)Deceived by Immersion: A Systematic Analysis of Deceptive Design in Extended RealityACM Computing Surveys10.1145/365994556:10(1-25)Online publication date: 14-May-2024
https://dl.acm.org/doi/10.1145/3659945
Tabet SKayssi AElhajj I(2024)AI-Enhanced Mobile Diminished Reality for Preserving 3D Visual Privacy2024 2nd International Conference on Intelligent Metaverse Technologies & Applications (iMETA)10.1109/iMETA62882.2024.10807959(141-148)Online publication date: 26-Nov-2024
https://doi.org/10.1109/iMETA62882.2024.10807959
Sharma SSingh JGupta AAli FKhan FKwak D(2024)User Safety and Security in the Metaverse: A Critical ReviewIEEE Open Journal of the Communications Society10.1109/OJCOMS.2024.33970445(5467-5487)Online publication date: 2024
https://doi.org/10.1109/OJCOMS.2024.3397044
Paneva VStrauss MWinterhalter VSchneegass SAlt F(2024)Privacy in the Metaverse:IEEE Pervasive Computing10.1109/MPRV.2024.343295323:3(73-78)Online publication date: 1-Jul-2024
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