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Understanding fraudulence in online qualitative studies: From the researcher's perspective

Published: 11 May 2024 Publication History

Abstract

Researchers are increasingly facilitating qualitative research studies online. While this has made research more accessible for participation, there have been notable encounters with “fraudulent” participants. By fraudulent, we refer to individuals who are deceptive about meeting the inclusion criteria, their identity, or experiences. Fraudulent participants have generated new challenges for researchers who have to interact 1:1 with these individuals, face ethical dilemmas on appropriate next steps, diagnose and prevent the issue from happening again, and deal with their own identity as a scholar. In this study, we interview 16 HCI researchers to understand and learn from their experiences. We contribute: (1) an understanding of how HCI qualitative researchers deal with fraudulent participants; (2) a guide for qualitative HCI researchers on how to handle fraudulence; and (3) a reflection on how the HCI research community might better improve our science and training efforts.

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      CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing Systems
      May 2024
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      ISBN:9798400703300
      DOI:10.1145/3613904
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      1. data integrity;
      2. deception
      3. ethics
      4. fraudulence
      5. human research participants
      6. online studies
      7. qualitative research

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