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abstract

The Impact of Affective Verbal Expressions in Social Robots

Published: 01 April 2020 Publication History

Abstract

This research investigates whether there is an ethical concern in robots misrepresenting their internal state through speech. Participants were asked to discuss their food preferences with a robot, where the robot would either respond through facts or an implied personal stance. Results show that there are no significant differences in the way participants perceived the robot or accepted the interaction; nor that the interaction influenced their mood. This indicates that the use of personal opinion by a robot does not significantly impact participants' opinion of the robot and therefore may not necessarily be a concern in human-robot interactions.

References

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Laura Bishop, Anouk van Maris, Sanja Dogramadzi, and Nancy Zook. 2019. Social robots: the influence of human and robot characteristics on acceptance. Paladyn Journal of Behavioral Robotics, Vol. 10, 1 (2019), 346--358.
[2]
Nikhil Churamani, Matthias Kerzel, Erik Strahl, Pablo Barros, and Stefan Wermter. 2017. Teaching emotion expressions to a human companion robot using deep neural architectures. In 2017 International Joint Conference on Neural Networks (IJCNN). IEEE, 627--634.
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Ingrid Smithey Fulmer, Bruce Barry, and D Adam Long. 2009. Lying and smiling: Informational and emotional deception in negotiation. Journal of Business Ethics, Vol. 88, 4 (2009), 691--709.
[4]
Marcel Heerink, Ben Kröse, Vanessa Evers, and Bob Wielinga. 2010. Assessing acceptance of assistive social agent technology by older adults: the almere model. International journal of social robotics, Vol. 2, 4 (2010), 361--375.
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Amit Kumar Pandey and Rodolphe Gelin. 2018. A mass-produced sociable humanoid robot: pepper: the first machine of its kind. IEEE Robotics & Automation Magazine, Vol. 25, 3 (2018), 40--48.
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Amanda Sharkey and Noel Sharkey. 2011. Children, the elderly, and interactive robots. IEEE Robotics & Automation Magazine, Vol. 18, 1 (2011), 32--38.
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Anouk van Maris, Nancy Zook, Praminda Caleb-Solly, Matthew Studley, Alan Winfield, and Sanja Dogramadzi. 2018. Ethical considerations of (contextually) affective robot behaviour. In Hybrid Worlds: Societal and Ethical Challenges - Proceedings of the International Conference on Robot Ethics and Standards (ICRES 2018). CLAWAR Association Ltd, 13--19.
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David Watson, Lee Anna Clark, and Auke Tellegen. 1988. Development and validation of brief measures of positive and negative affect: the PANAS scales. Journal of personality and social psychology, Vol. 54, 6 (1988), 1063.
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Astrid Weiss and Christoph Bartneck. 2015. Meta analysis of the usage of the Godspeed Questionnaire Series. In Robot and Human Interactive Communication (RO-MAN), 2015 24th IEEE International Symposium on. IEEE, 381--388.

Cited By

View all
  • (2023)It’s Not My Fault, But I’m to Blame: The Effect of a Home Robot’s Attribution and Approach Movement on Trust and Emotion of UsersInternational Journal of Human–Computer Interaction10.1080/10447318.2023.220997740:15(4152-4166)Online publication date: 15-May-2023
  • (2022)What Pronouns for Pepper? A Critical Review of Gender/ing in ResearchProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3501996(1-15)Online publication date: 29-Apr-2022
  • (2021)The ethical issues of social assistive robotics: A critical literature reviewTechnology in Society10.1016/j.techsoc.2021.10172667(101726)Online publication date: Nov-2021

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Published In

cover image ACM Conferences
HRI '20: Companion of the 2020 ACM/IEEE International Conference on Human-Robot Interaction
March 2020
702 pages
ISBN:9781450370578
DOI:10.1145/3371382
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 April 2020

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Author Tags

  1. displaying emotions
  2. ethics
  3. social robot

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  • EU Horizon 2020 Marie Sklodowska Curie

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HRI '20
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Overall Acceptance Rate 192 of 519 submissions, 37%

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Cited By

View all
  • (2023)It’s Not My Fault, But I’m to Blame: The Effect of a Home Robot’s Attribution and Approach Movement on Trust and Emotion of UsersInternational Journal of Human–Computer Interaction10.1080/10447318.2023.220997740:15(4152-4166)Online publication date: 15-May-2023
  • (2022)What Pronouns for Pepper? A Critical Review of Gender/ing in ResearchProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3501996(1-15)Online publication date: 29-Apr-2022
  • (2021)The ethical issues of social assistive robotics: A critical literature reviewTechnology in Society10.1016/j.techsoc.2021.10172667(101726)Online publication date: Nov-2021

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