How to Design and Evaluate Intuitive Conversational User Interfaces (USABLEBOTS)

Chatbots are becoming increasingly popular as a human-computer interface. The traditional best practices normally applied to User Experience (UX) design cannot easily be applied to chatbots, nor can conventional usability testing techniques guarantee ...

Voice user interface (VUI) systems, such as Alexa, Siri, and Google Assistant, are popular and widely available. Still, challenges such as privacy and the ability to have a dialog remain. In the latter example, the user expects a human‐like ...

Voice user interface (VUI) systems such as Alexa are popular, but challenges remain, for example, privacy and fully understanding the dialog and its context. Therefore, we explored the VUI context of use and its impact on user experience (UX) by ...

User interface modeling is a well accepted approach to handle increasing user interface complexity. The approach presented in this paper utilizes user interface models at runtime to provide a basis for user interface distribution and synchronization. ...