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user2agent: 2nd Workshop on User-Aware Conversational Agents

Published: 17 March 2020 Publication History

Abstract

Conversational agents are becoming increasingly popular. These systems present an extremely rich and challenging research space for addressing many aspects of user awareness and adaptation, such as user profiles, contexts, personalities, emotions, social dynamics, conversational styles, etc. Adaptive interfaces are of long-standing interest for the HCI community. Meanwhile, new machine learning approaches are introduced in the current generation of conversational agents, such as deep learning, reinforcement learning, and active learning. It is imperative to consider how various aspects of user-awareness should be handled by these new techniques. The goal of this workshop is to bring together researchers in HCI, user modeling, and the AI and NLP communities from both industry and academia, who are interested in advancing the state-of-the-art on the topic of user-aware conversational agents. Through a focused and open exchange of ideas and discussions, we will work to identify central research topics in user-aware conversational agents and develop a strong interdisciplinary foundation to address them.

References

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Xu Han and Tom Yeh. 2020. How does your Alexa behave?: Evaluating Voice Applications by Design Guidelines Using an Automatic Voice Crawler. In Companion Proceedings of the 25th International Conference on Intelligent User Interfaces: 2nd workshop on user-aware conversational agents (user2agent).
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Andrea Iovine, Marco de Gemmis, Fedelucio Narducci, Giovanni Semeraro, Davide Ingoglia Doriana Filisetti, and Georgios Lekkas. 2020. A Virtual Customer Assistant for the Wealth Management domain in the UWMP project. In Companion Proceedings of the 25th International Conference on Intelligent User Interfaces: 2nd workshop on user-aware conversational agents (user2agent).
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Q. Vera Liao, Michal Shmueli-Scheuer, Tsung-Hsien (Shawn) Wen, and Zhou Yu. 2019. User-aware conversational agents. In Proceedings of the 24th International Conference on Intelligent User Interfaces: Companion, Marina del Ray, CA, USA, March 16-20, 2019. 133--134. https://doi.org/10.1145/3308557.3313124
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Riyadh Mahmood, Arth Joshi, Adwait Lele, and Jay Pennington. 2020. Dynamic Natural Language User Interfaces Using Microservices. In Companion Proceedings of the 25th International Conference on Intelligent User Interfaces: 2nd workshop on user-aware conversational agents (user2agent).
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Yara Rizk, Vatche Isahagian, Merve Unuvar, and Yasaman Khazaeni. 2020. A Snooze-less User-Aware Notification System for Proactive Conversational Agents. In Companion Proceedings of the 25th International Conference on Intelligent User Interfaces: 2nd workshop on user-aware conversational agents (user2agent).
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      cover image ACM Conferences
      IUI '20 Companion: Companion Proceedings of the 25th International Conference on Intelligent User Interfaces
      March 2020
      153 pages
      ISBN:9781450375139
      DOI:10.1145/3379336
      Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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      Published: 17 March 2020

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