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Designing for family phatic communication: a design critique approach

Published: 13 July 2015 Publication History

Abstract

Changing patterns of domestic life mean that it is increasingly common for people to work away from home for extended periods. Communications technologies are arguably positioned to help repair ensuing emotional disconnects. We are exploring the use of technology to support re-engagement in the quotidian rituals of family life to foster emotional connectedness whilst away from home. Adopting a design research approach, we develop five sensibilities for productively critiquing and developing design proposals for such domestic technologies. These sensibilities, Temporality, Expression, Connectivity, Reciprocality and Perceivable Volume, are derived from a critical analysis of 68 extant designs, which we illustrate with six exemplars supporting differing levels of ritualistic behaviour. To demonstrate the critical utility of these sensibilities for design processes, we interrogate two early design sketches. We contribute further critical reflections on design research methods and the role of 'design critique' in technology development.

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  • (2024)Knitting Interactive Spaces: Fabricating Data Physicalizations of Local Community Visitors with Circular Knitting MachinesProceedings of the Eighteenth International Conference on Tangible, Embedded, and Embodied Interaction10.1145/3623509.3633359(1-14)Online publication date: 11-Feb-2024
  • (2024)There is an “I” in “We”: Relatedness Technologies Viewed Through the Lens of the Need for AutonomyExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650985(1-7)Online publication date: 11-May-2024
  • (2023)Communication between grandparents and young grandchildren over distance: Establishing contact with constitutive nonhumansNew Media & Society10.1177/14614448231183703Online publication date: 12-Jul-2023
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Published In

cover image ACM Other conferences
British HCI '15: Proceedings of the 2015 British HCI Conference
July 2015
334 pages
ISBN:9781450336437
DOI:10.1145/2783446
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 13 July 2015

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Author Tags

  1. communication
  2. design critique
  3. family
  4. phatic
  5. ritual

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  • Research-article

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  • EPSRC

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British HCI 2015
British HCI 2015: 2015 British Human Computer Interaction Conference
July 13 - 17, 2015
Lincolnshire, Lincoln, United Kingdom

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British HCI '15 Paper Acceptance Rate 28 of 62 submissions, 45%;
Overall Acceptance Rate 28 of 62 submissions, 45%

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Cited By

View all
  • (2024)Knitting Interactive Spaces: Fabricating Data Physicalizations of Local Community Visitors with Circular Knitting MachinesProceedings of the Eighteenth International Conference on Tangible, Embedded, and Embodied Interaction10.1145/3623509.3633359(1-14)Online publication date: 11-Feb-2024
  • (2024)There is an “I” in “We”: Relatedness Technologies Viewed Through the Lens of the Need for AutonomyExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650985(1-7)Online publication date: 11-May-2024
  • (2023)Communication between grandparents and young grandchildren over distance: Establishing contact with constitutive nonhumansNew Media & Society10.1177/14614448231183703Online publication date: 12-Jul-2023
  • (2021)Bukas: Material Messages for Filipino Migrant Workers and Their Transnational FamiliesInteractivity and Game Creation10.1007/978-3-030-73426-8_26(425-445)Online publication date: 10-Apr-2021
  • (2020)The Development of an Asynchronous Web Application for Family Social Media CommunicationCooperative Design, Visualization, and Engineering10.1007/978-3-030-60816-3_25(220-229)Online publication date: 25-Oct-2020
  • (2019)Magical Realism and Augmented RealityProceedings of the 2019 on Designing Interactive Systems Conference10.1145/3322276.3322293(737-749)Online publication date: 18-Jun-2019
  • (2019)Exploring Media Capture of Meaningful Experiences to Support Families Living with DementiaProceedings of the 2019 CHI Conference on Human Factors in Computing Systems10.1145/3290605.3300653(1-14)Online publication date: 2-May-2019
  • (2017)Making Ritual MachinesProceedings of the 2017 CHI Conference on Human Factors in Computing Systems10.1145/3025453.3025630(435-447)Online publication date: 2-May-2017
  • (2016)Playful Cognitive Behavioral Therapy AppsProceedings of the The 15th International Conference on Interaction Design and Children10.1145/2930674.2930698(486-498)Online publication date: 21-Jun-2016
  • (2016)Ritual Machines I & IIProceedings of the 2016 CHI Conference on Human Factors in Computing Systems10.1145/2858036.2858424(2474-2486)Online publication date: 7-May-2016
  • Show More Cited By

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