Information Systems Support provides technical support for the use of information technology in Business & Finance.
ISS Programming Requests
All request for ISS programming resources must be entered via the ISS Request Tracking System (RTS). Appropriate steering commitees review and monitor requests to best assign priorities per the mission of the Business Office.
ISS Desktop Computing Support Requests
All requests of Business Office personnel for ISS assistance with desktop computing issues send an email to bahelp@auburn.edu.
Updated Banner Resources
Updated information is now available at Banner Finance Resource. Detailed information including frequently asked Banner questions, reference tools and step by step instructions for most Banner Finance screens can be found. In addition, direct links to all AU Financial Policies & Procedures are located on the menu.
Information Systems Support provides administrative computing support for the Banner Finance and HR/Payroll modules. Services include:
- Report development and support
- Application development and support
- Inhouse system programming
- Network support for 300+ personal computers and printers
- Installation and support of a variety of commercial PC software packages
- Administrative data entry
Detailed resources including frequently asked Banner questions, reference tools and step by step instructions for most Banner Finance screens can be found below:
26 Ingram Hall
Auburn University, AL
36849
334-844-3656 Fax