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What should government agencies do with information that is relevant for citizens?

Published: 18 May 2008 Publication History

Abstract

New technological opportunities and increasing demands make it imperative that government agencies make the information they gather available to citizens. How should they go about this? This paper explores the information strategies open to the Directorate-General for Public Works and Water Management in the Netherlands. This agency gathers traffic information which is useful for citizens when they want to avoid traffic jams. Presently, the agency sells information to intermediaries. The agency wanted to release the information through its own website but a court ruling prohibited this. This paper reviews other strategies and concludes that an 'Intel inside' strategy may be a viable option in view of the consequences for effectiveness, efficiency and legitimacy.

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Cited By

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  • (2010)Mobile awareness and participation in community-oriented activitiesProceedings of the 1st International Conference and Exhibition on Computing for Geospatial Research & Application10.1145/1823854.1823868(1-8)Online publication date: 21-Jun-2010

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Published In

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dg.o '08: Proceedings of the 2008 international conference on Digital government research
May 2008
488 pages
ISBN:9781605580999

Sponsors

  • Routledge
  • Springer
  • Elsevier
  • Cefrio
  • NCDG: National Center for Digital Government

Publisher

Digital Government Society of North America

Publication History

Published: 18 May 2008

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Author Tags

  1. information strategy
  2. public information
  3. structuration

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  • Research-article

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dg.o '08
Sponsor:
  • NCDG
dg.o '08: Digital government research
May 18 - 21, 2008
Montreal, Canada

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Overall Acceptance Rate 150 of 271 submissions, 55%

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  • (2010)Mobile awareness and participation in community-oriented activitiesProceedings of the 1st International Conference and Exhibition on Computing for Geospatial Research & Application10.1145/1823854.1823868(1-8)Online publication date: 21-Jun-2010

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