Article

Evaluation of the govstat statistical interactive glossary: implications for just-in-time help

Authors:

Stephanie W. Haas,

Ron T. Brown,

Leo Cao,

Jesse D. WilburAuthors Info & Claims

dg.o '05: Proceedings of the 2005 national conference on Digital government research

Pages 291 - 292

Published: 15 May 2005 Publication History

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Abstract

The GovStat Statistical Interactive Glossary (SIG) is intended to allow users of federal statistical agency websites to look up meanings of statistical terms they encounter on the websites without interrupting their tasks. This kind of just-in-time, just-in-place help is one approach to integrating help with users' tasks as seamlessly as possible. We discuss implications of an evaluation study of the SIG for the design and deployment of such help.

References

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Denn, S., Haas, S. W. & Hert, C. A. (2003). Statistical metadata needs during integration tasks. In DC-2003: Proceedings of the International DCMI Metadata Conference and Workshop, 81--90. http://www.siderean.com/dc2003/301_Paper50.pdf

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Haas, S. W., Brown, R., Cao, L. & Wilbur, J. (in preparation). Evaluation of the effectiveness of the Statistical Interactive Glossary.

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Haas, S. W., Pattuelli, M. C., & Brown, R. T. (2003). Understanding statistical concepts and terms in context: The GovStat Ontology and the Statistical Interactive Glossary. Proceedings of the Annual Meeting of the American Society for Information Science and Technology 193--199.

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Hert, C. A., Liddy, E. D., Shneiderman, B., Marchionini, G., Supporting statistical electronic table usage by citizens, Communications of the ACM 46(1), 52--54.

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Marchionini, G., Haas, S. W., Plaisant, C., Shneiderman, B. & Hert, C. (2003). Toward a Statistical Knowledge Network. Proceedings of the National Conference on Digital Government Research, dg.o2003. Digital Government Research Center, 27--31.

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Wilbur, J. D. (2004). The GovStat Glossary Animations: An Evaluation of Control, Learning, Time, and Satisfaction Masters paper, School of Information and Library Science, University of North Carolina at Chapel Hill. http://jdwilbur.org/sils/govstatglossaryanimations.pdf.

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Cited By

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Spannagel CGirwidz RLöthe HZendler ASchroeder U(2008)Animated demonstrations and training wheels interfaces in a complex learning environmentInteracting with Computers10.1016/j.intcom.2007.08.00220:1(97-111)Online publication date: 1-Jan-2008
https://dl.acm.org/doi/10.1016/j.intcom.2007.08.002
Marchionini GHaas SZhang JElsas J(2005)Accessing Government Statistical InformationComputer10.1109/MC.2005.39338:12(52-61)Online publication date: 1-Dec-2005
https://dl.acm.org/doi/10.1109/MC.2005.393

Index Terms

Evaluation of the govstat statistical interactive glossary: implications for just-in-time help
1. Information systems
  1. Information systems applications
    1. Multimedia information systems

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Information & Contributors

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Published In

dg.o '05: Proceedings of the 2005 national conference on Digital government research

May 2005

328 pages

Conference Chairs:
Lois Delcambre
Portland State University
,
Genevieve Giuliano
DGRC and USC/ISI

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Digital Government Society of North America

Publication History

Published: 15 May 2005

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dg.o '05

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dg.o '05: Digital government research

May 15 - 18, 2005

Georgia, Atlanta, USA

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Overall Acceptance Rate 150 of 271 submissions, 55%

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Cited By

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Spannagel CGirwidz RLöthe HZendler ASchroeder U(2008)Animated demonstrations and training wheels interfaces in a complex learning environmentInteracting with Computers10.1016/j.intcom.2007.08.00220:1(97-111)Online publication date: 1-Jan-2008
https://dl.acm.org/doi/10.1016/j.intcom.2007.08.002
Marchionini GHaas SZhang JElsas J(2005)Accessing Government Statistical InformationComputer10.1109/MC.2005.39338:12(52-61)Online publication date: 1-Dec-2005
https://dl.acm.org/doi/10.1109/MC.2005.393

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